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      Sutherland

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      Customer Service Representative Interview

      Dec 27, 2025
      Anonymous interview candidate
      Bogota, Cundinamarca
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Sutherland (Bogota, Cundinamarca) in Mar 2025

      Interview

      It was a light hearted conversation in which I was asked questions regarding my interest in the company, industry and role. I was also given the opportunity to ask clarifying questions about the employment conditions and benefits, which were answered clearly and inn a straightforward manner, no evasiveness whatsoever.

      Interview questions [1]

      Question 1

      What motivated you to start your career in an industry like BPO?
      Answer question

      Other Customer Service Representative interview reviews for Sutherland

      Customer Service Representative Interview

      Feb 14, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Sutherland (Dallas, TX) in Feb 2026

      Interview

      Convoluted interview process. Micromanaging from the onboarding process. Very distrusting interview process, this company is jaded not sure why they are prejudiced against immigrants. Be careful this company will waste your time and efforts without just cause.

      Interview questions [1]

      Question 1

      Where are you? And not believe me.
      Answer question

      Customer Service Representative (CSR) Interview

      Jan 7, 2026
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at Sutherland

      Interview

      couple of steps, could be shortened (remote position) tech test system knowledge role play one way virtual then actual interview. nothing left to say but has to be at least thirty words long good luck.

      Interview questions [1]

      Question 1

      describe dealing with a problem and youre not sure of the solution
      Answer question

      Customer Service Representative (CSR) Interview

      Nov 17, 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Sutherland

      Interview

      Short and to the point, very professional staff and precise questions. if you don't get accepted you can try again later after 1 month which is considered as a second chance.

      Interview questions [1]

      Question 1

      are you willing to commit?
      1 Answer