I applied online. The process took 1 week. I interviewed at Staples (Allentown, PA) in Sep 2015
Interview
Short interview, i waited in the fax area for about ten minutes, they took me into a small back office, two managers asked me a few questions and we were done.
Interview questions [1]
Question 1
do you know what secret shopper is?
how much do you know about the company
Twelve rounds with a required dance number and an audience-provided question and answer period. Spelling test provided at the end of the process to final round candidates if successful at interview.
Easy , straightforward , conversational . Didn’t ask any questions out of the ordinary. Asked about cashier process and systems, methodology etc. Met with a few ppl at different levels
Interview questions [1]
Question 1
How I’ve dealt with customer complaints in the past
easy and to the point, the interviewer was kind and understood i was a student. took my schedule into account and my lack of prior experience. was not a difficult interview, took maybe ten minytes
