Working at Staples |

Staples Overview

Framingham, MA (US)
10000+ employees
Company - Private
Office Supply Stores
$10+ billion (USD) per year
There’s a whole lot more to Staples than you probably ever imagined. As the one of the world's largest internet retailers and a trusted source of office solutions, we have amazing opportunities in the areas of Global Technology, B2B Sales, Advertising ... Read more

Mission: It’s our mission to make more happen for our associates, local communities and even the planet — through programs, policies and the values we live by.

Company Updates

  • We're risk takers, optimists, inspirers, leaders and most of all, dedicated to making more happen every day.

  • Develop next-gen eCommerce solutions for one of the largest retailers online. See the latest opportunities on our digital solutions team:

    Jobs in Technology at Staples

    List of job search results for careers at Staples.

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Staples – Why Work For Us?

Staples is a world-class retail, online and delivery capabilities leader. In fact, we're one of the world’s top five online retailers and a trusted source for both office products and business services. And we have job opportunities in three distinct areas: Business-to-Business, Retail and Online.

We trust our associates and empower them to make suggestions, take ownership and shape their own career development. With the three distinct areas of business and so many opportunities within each business area (think sales, customer service, marketing, merchandising, advertising, etc.), careers can change and grow in record time.

Health plans, vacation time, rewards, discounts and learning opportunities are just a few of the benefits our associates enjoy. Staples knows that work-life balance is important to associates so we offer best-in-class benefits.

One of the best things about working for Staples is our culture. Why? Because we don’t just hire people for their skills, we look for the right cultural fit and people who share our values. In fact, it’s our mission to make more happen for our associates, local communities and even the planet through programs, policies and the values we live by.

We know how important it is for you to enjoy coming to work each day and are committed to providing a great workplace experience.

If this speaks to you, we want to speak to you!

How it all began

In 1985, Staples’ founder Tom Stemberg was working on a business proposal over the Fourth of July weekend when his typewriter ribbon broke. Because it was a holiday weekend, local suppliers and stationery stores were closed. After driving from store to store and not finding the correct ribbon, Tom came up with a way to make office supplies more accessible and affordable.

Ten months later, Staples, the first office superstore, was open for business.

Who we are

Today, Staples is an industry leader in Facilities and BreakroomTechnology SuppliesPrint ServicesPromotional ProductsCommercial Furniture and Office Products, and a recognized name across more than 26 countries.

At the very core of Staples is the entrepreneurial spirit that founded our company over 25 years ago − which means we live and breathe the energy of an always-growing, positive-thinking, fast-moving company. It’s this excitement and passion for great ideas and new thinking that inspires us to be the best we can be every day.

Staples is headquartered outside of Boston and we operate in three distinct areas: RetailOnline and Business-to-Business. To keep these areas running and growing, we have associates in corporate offices, retail stores, innovation labs, supply chain facility centers, and in the field around the world. It’s our vision to provide every product businesses need to succeed by expanding our product assortment and making shopping and saving easier than ever. We’re helping customers make more happen every day!

Staples Advantage is our business-to-business delivery operation serving mid-to-large businesses and Fortune 500 companies. Our Staples Advantage sales professionals leverage a team-selling model to provide a customized level of account support and best-in-class customer service nationwide.

​​We’re one the world’s largest online retailers. And, in our opinion, the world’s number 1 place to work.​​

Our Culture

At Staples, we’re compassionate about the products and services that will help our customers succeed. We are also committed to being a great place to work. The work-life-health balance at Staples is second to none. Our associates are encouraged to take smart risks, challenge one another, take advantage of leadership development opportunities and have fun doing it. We offer a comprehensive health plan, an employee assistance program, an associate scholarship program, associate and family discounts, telecommuting opportunities and so much more.

Plus we’re also committed to giving back. From team volunteer events to associate-driven charitable programs, we’re focused on making a difference in our community and we make it easy for associates to support each other both personally and professionally.

The culture at Staples is that of a positive, fast-growing and caring company. We encourage associates to run the business like it’s your own!

At Staples, every associate has a chance to shine.

​​​​Our Values​

Our values were created with guidance and input from thousands of Staples associates. They guide how we work with our customers and each other. Our values are what inspire us to be the best we can be every day.

Diversity & Inclusion

We believe that differences in age, race, gender, gender identity, nationality, sexual orientation, physical ability, background and thinking style allow us to be more innovative as a company. We’re committed to maintaining a diverse and inclusive culture, from supporting associate resource groups to partnering with diversity suppliers.

Employee Groups & Mentoring

Meaningful working relationships, whether they are associate-driven organizations like our ARGs or one-to-one mentorships, offer our associates an opportunity to network, support one another, bring greater awareness to diversity and inclusion issues, and grow both professionally and personally.

Perfect Score

Staples received a 100% score one Human Right Campaign Corporate Equality Index in 2011, 2012, 2013 and 2014.

Our Values


At Staples, we believe a large part of who we are as a company is tied to our commitment to being a responsible corporate citizen.

We know that being a great company is about more than just sales and profit margins; it’s also about making a positive impact on society, associates and the planet. We’re dedicated to bringing awareness to and effecting meaningful change in the areas of Community, Environment, Ethics and Diversity and Inclusion.


Making a difference in the communities where our customers and associates live and work is something we care a lot about. We promote education and career skills development in countries across the globe through donations, grants, special programs and associate and customer volunteering.

2 Million & Change

In 2014, $2.4 million was directed to more than 1,000 organizations across 24 countries as part of a philanthropic initiative created by Staples Foundation. The initiative allows Staples associates around the world to direct funding to non-profit organizations focused on education or job skills. More than 9,000 associates have participated in directing donations to their organization of choice.

In the U.S., the program encourages community engagement by awarding larger grants to organizations where associates are engaged in volunteering or fundraising — up to $25,000 per organization. In 2014, U.S. grants were awarded to 990 local non-profit organizations in 47 states.

Grants supported a range of education and job skills programs, including tutoring for pediatric cancer patients, skills development for individuals with disabilities, school supplies, mentoring and more.


We help make more sustainable business practices happen. We do this by sourcing and selling eco-conscious products, improving our offering of recycling and other green services, maximizing our energy efficiency and renewable energy use, and eliminating waste.


At Staples, doing right is just as important as doing well. That's why we hold all our associates − from the boardroom to the store floor to the supply chain – to the highest standards of honesty, fairness and integrity. We also work hard to ensure all our associates, suppliers and partners understand and abide by our ethical standards.


There’s a lot going on at Staples, operating in three distinct areas of business means there's many opportunities for your career to grow and change.




Staples Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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J. Alexander M. (Sandy) Douglas
174 Ratings
  • "Not bad"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Staples full-time


    Good benefits and relax totally


    Not enough promotion and hard to get more than what you want

See All 7,489 Reviews

Staples Photos

Staples photo of: Ready to make more happen with us?
Staples photo of: 2017 Annual Backpack-a-Thon
Staples photo of: 2017 Backpack-a-Thon
Staples photo of: Associates teaching university students about opportunities with Staples.
Staples photo of: Shira is excited for back to school with Associates.
Staples photo of: Associates participate in a Parade
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Staples Interviews



Getting an Interview

Getting an Interview





    Copy Center Associate Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Staples in March-2013.


    I applied online.... had my interview about a week later. It was a very typical Interview. The majority of the questions were all ones I've heard before. This was just last week and was my first interview, I was told that I would get a call in a week -9 days if I am going to go on to the second interview

    Interview Questions

    • The question I always find the most difficult it : Why should we hire you over other?   Answer Question
See All 1,687 Interviews

Staples Awards & Accolades

  • Dow Jones Sustainability Index, Dow Jones Sustainability Index, 2015
  • Energy Star Partner of the Year - Sustained Excellence Award, EPA, 2016
  • Corporate Equality Index Perfect Score, Human Rights Campaign, 2016
  • Top Green Companies in the U.S., Newsweek, 2015
  • Fortune 500, Fortune 500, 2016
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