Mission: It’s our mission to make more happen for our associates, local communities and even the planet — through programs, policies and the values we live by.
We trust our associates and empower them to make suggestions, take ownership and shape their own career development. With the three distinct areas of business and so many opportunities within each business area (think sales, customer service, marketing, merchandising, advertising, etc.), careers can change and grow in record time.
Health plans, vacation time, rewards, discounts and learning opportunities are just a few of the benefits our associates enjoy. Staples knows that work-life balance is important to associates so we offer best-in-class benefits.
One of the best things about working for Staples is our culture. Why? Because we don’t just hire people for their skills, we look for the right cultural fit and people who share our values. In fact, it’s our mission to make more happen for our associates, local communities and even the planet through programs, policies and the values we live by.
We know how important it is for you to enjoy coming to work each day and are committed to providing a great workplace experience.
In 1985, Staples’ founder Tom Stemberg was working on a business proposal over the Fourth of July weekend when his typewriter ribbon broke. Because it was a holiday weekend, local suppliers and stationery stores were closed. After driving from store to store and not finding the correct ribbon, Tom came up with a way to make office supplies more accessible and affordable.
Ten months later, Staples, the first office superstore, was open for business.
Today, Staples is an industry leader in Facilities and Breakroom, Technology Supplies, Print Services, Promotional Products, Commercial Furniture and Office Products, and a recognized name across more than 26 countries.
At the very core of Staples is the entrepreneurial spirit that founded our company over 25 years ago − which means we live and breathe the energy of an always-growing, positive-thinking, fast-moving company. It’s this excitement and passion for great ideas and new thinking that inspires us to be the best we can be every day.
Staples is headquartered outside of Boston and we operate in three distinct areas: Retail, Online and Business-to-Business. To keep these areas running and growing, we have associates in corporate offices, retail stores, innovation labs, supply chain facility centers, and in the field around the world. It’s our vision to provide every product businesses need to succeed by expanding our product assortment and making shopping and saving easier than ever. We’re helping customers make more happen every day!
Staples Advantage is our business-to-business delivery operation serving mid-to-large businesses and Fortune 500 companies. Our Staples Advantage sales professionals leverage a team-selling model to provide a customized level of account support and best-in-class customer service nationwide.
At Staples, we’re compassionate about the products and services that will help our customers succeed. We are also committed to being a great place to work. The work-life-health balance at Staples is second to none. Our associates are encouraged to take smart risks, challenge one another, take advantage of leadership development opportunities and have fun doing it. We offer a comprehensive health plan, an employee assistance program, an associate scholarship program, associate and family discounts, telecommuting opportunities and so much more.
Plus we’re also committed to giving back. From team volunteer events to associate-driven charitable programs, we’re focused on making a difference in our community and we make it easy for associates to support each other both personally and professionally.
The culture at Staples is that of a positive, fast-growing and caring company. We encourage associates to run the business like it’s your own!
At Staples, every associate has a chance to shine.
Our values were created with guidance and input from thousands of Staples associates. They guide how we work with our customers and each other. Our values are what inspire us to be the best we can be every day.
Diversity & Inclusion
We believe that differences in age, race, gender, gender identity, nationality, sexual orientation, physical ability, background and thinking style allow us to be more innovative as a company. We’re committed to maintaining a diverse and inclusive culture, from supporting associate resource groups to partnering with diversity suppliers.
Employee Groups & Mentoring
Meaningful working relationships, whether they are associate-driven organizations like our ARGs or one-to-one mentorships, offer our associates an opportunity to network, support one another, bring greater awareness to diversity and inclusion issues, and grow both professionally and personally.
Staples received a 100% score one Human Right Campaign Corporate Equality Index in 2011, 2012, 2013 and 2014.
We know that being a great company is about more than just sales and profit margins; it’s also about making a positive impact on society, associates and the planet. We’re dedicated to bringing awareness to and effecting meaningful change in the areas of Community, Environment, Ethics and Diversity and Inclusion.
Making a difference in the communities where our customers and associates live and work is something we care a lot about. We promote education and career skills development in countries across the globe through donations, grants, special programs and associate and customer volunteering.
2 Million & Change
In 2014, $2.4 million was directed to more than 1,000 organizations across 24 countries as part of a philanthropic initiative created by Staples Foundation. The initiative allows Staples associates around the world to direct funding to non-profit organizations focused on education or job skills. More than 9,000 associates have participated in directing donations to their organization of choice.
In the U.S., the program encourages community engagement by awarding larger grants to organizations where associates are engaged in volunteering or fundraising — up to $25,000 per organization. In 2014, U.S. grants were awarded to 990 local non-profit organizations in 47 states.
Grants supported a range of education and job skills programs, including tutoring for pediatric cancer patients, skills development for individuals with disabilities, school supplies, mentoring and more.
We help make more sustainable business practices happen. We do this by sourcing and selling eco-conscious products, improving our offering of recycling and other green services, maximizing our energy efficiency and renewable energy use, and eliminating waste.
At Staples, doing right is just as important as doing well. That's why we hold all our associates − from the boardroom to the store floor to the supply chain – to the highest standards of honesty, fairness and integrity. We also work hard to ensure all our associates, suppliers and partners understand and abide by our ethical standards.
There’s a lot going on at Staples, operating in three distinct areas of business means there's many opportunities for your career to grow and change.
I have been working at Staples full-time (More than 10 years)
Pretty nice and open environment, good people and a culture that wants to be great
Advertising that you can work from home, but not really able to do that. Lack of communication in between departments, not too much motivation and lack of training.
Advice to Management
More training, easier communication in between dept, being able to work from home for a couple of days
I applied in-person. The process took 2 weeks. I interviewed at Staples.
Normally you go through a few managers and potentially the district manager. You will have a 10-15 minute phone interview first, and then at least 2 in-person interviews is standard. Normally with the Services Manager then another interview with the General Manager. All depending on who is available. Once that is complete you may have another interview with the District Manager though that is not one hundred percent. The interviews can last anywhere from 5 minutes to 35/40 minutes.
I personally didn't negotiate as much as I should have considering the responsibilities of this position and time sensitive projects.