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    Staples Reviews

    Updated 23 April, 2018
    6,772 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    J. Alexander M. (Sandy) Douglas
    4 Ratings

    6,772 Employee Reviews

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    Pros
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    More Pros and Cons

    1. "Not bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Staples full-time

      Pros

      Good benefits and relax totally

      Cons

      Not enough promotion and hard to get more than what you want

    2. "Staples Call Centre"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Account Specialist in Halifax, NS
      Former Employee - Account Specialist in Halifax, NS
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Staples (More than a year)

      Pros

      Worked with nice people in a team environment in a call centre. Product training and a free lunch was about every few months.

      Cons

      High pressured sales environment. Monitored constantly and beat up on your missed daily targets. Had to use vacation time to go to a doctor or dentist due the hours of operation of the call centre.

      3. Join the Staples team
      See Our Latest Jobs

    3. "Time of Change"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook

      I have been working at Staples full-time

      Pros

      Lots of change happening
      Supportive Management

      Cons

      No more employee share plan

    4. "Technology Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Staples part-time

      Pros

      Fairly easy work
      Get a discount for new technology

      Cons

      They micromanage every sales statistic out there
      No commission, why would you care about selling very well when your bonus for an entire quarter is 25$?

      Advice to Management

      Less sales pressure, unless you're willing to incentivize.

    5. "Technology sales associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Technology Sales Associate in Vancouver, BC
      Former Employee - Technology Sales Associate in Vancouver, BC
      Recommends
      Positive Outlook

      I worked at Staples part-time (Less than a year)

      Pros

      Good environment, great people, training.

      Cons

      Low salary expectations, stand up all the time.

    6. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cashier in Vancouver, BC
      Former Employee - Cashier in Vancouver, BC
      Recommends
      Positive Outlook

      I worked at Staples full-time (Less than a year)

      Pros

      Fun people, large store, lots of product

      Cons

      Rude customers, only selected employee discount days

      Advice to Management

      none

    7. "General Manager"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Staples full-time

      Pros

      Great People
      Challenging
      Good Pay at Management Levels

      Cons

      Can be Political at times

    8. "Technology Sales Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      • Senior Management
      Current Employee - Technology Sales Representative
      Current Employee - Technology Sales Representative
      Recommends
      Neutral Outlook

      I have been working at Staples full-time (More than a year)

      Pros

      Very friendly environment with even friendlier staff.

      Cons

      Disconnect between head office and some stores.

    9. "Great for part time work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I worked at Staples part-time

      Pros

      I'm a student and have been since high school. I managed to land a part-time job at Staples years ago. There are things I learned from Staples that I relate to in Business School. I watched Staples transform into a Brick and Motor store into a Brick and Click store. As a part-time employee only there at most 3 days a week, I learned the ins and outs of running a retail store. From communicating with vendors to customers to dealing with RMAs and audits.

      Cons

      Some of the management has no idea what they are doing. It is a wonder how they can still run a store.

      If you are an outside hire, you will be placed at the bottom of the management totem, and you are to prove yourself to rise.

      Advice to Management

      Please start firing the bad ones. If you see a store go from top 3 ASP to the bottom, there is something wrong. If a majority of the staff transfer out or quit alongside these performance drops, there is a problem. If HR has to come in 4 times in 6 months, and never really had to before, there is a

    10. "Very welcoming environment & management was professional in dealing with employees & work situations."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      Pros

      Team environment, great benefits & promotions for employees. The ability to self learn about the many technology products offered within the stores & online for better recommendations to the customer

      Cons

      Every customer dealt with will be different & learning to tend to their needs can take time but with experience, this can be overcome.

      Advice to Management

      Working with the team and taking suggestions into consideration can lead to better results.

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