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    Staples Reviews

    Updated 25 March, 2019
    7,593 reviews

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    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    J. Alexander M. (Sandy) Douglas
    236 Ratings

    Employee Reviews

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    Pros
    Cons

    • "During back to school, the workloads are heavy" (in 108 reviews)

    • "Work/Life Balance isn't always the best" (in 88 reviews)

    More Pros and Cons

    1. "Great place to work - lots of advancement opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Halifax, NS
      Current Employee - Anonymous Employee in Halifax, NS
      Recommends
      Approves of CEO

      I have been working at Staples full-time (More than 5 years)

      Pros

      - Great place to work
      - Great culture
      - A lot of tenured staff
      - Fantastic opportunities for advancement

      Cons

      - If you are not used to working in a call center or do not think you can be on the phone all day with customers - than this is not the job for you. They are very open about this up front.

    2. "Amazing Environment and Staff"

      StarStarStarStarStar
      • Culture & Values
      Current Employee - Copy and Print Associate in Etobicoke, ON
      Current Employee - Copy and Print Associate in Etobicoke, ON
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Staples part-time (More than a year)

      Pros

      Great atmosphere, they stressed in my interview that they would only hire people who they felt would mesh well with the team. Extremely supportive staff, managers, and lots of support between all the stores. Great training.

      Cons

      I don't have any cons for Staples Rexdale!

      Advice to Management

      Keep it up!

      3. Join the Staples team
      See Our Latest Jobs

    3. "Copy and Print Associate"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Staples part-time

      Pros

      great people, laid back environment

      Cons

      Business customers can be very challenging when things go wrong, no recognition from management, left to work along and manage the front end of the store solo

    4. "Average place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Staples full-time (More than 3 years)

      Pros

      Great team to work with at the local level.

      Cons

      Salary & benefit not competitive.

    5. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Brossard, QC
      Current Employee - Sales Associate in Brossard, QC
      Recommends

      I have been working at Staples part-time (Less than a year)

      Pros

      Great place to learn to be a salesman
      Great work environment

      Cons

      No commission offered to employees

    6. "Good first job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Tech Sales Associate
      Former Employee - Tech Sales Associate
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Staples part-time (More than a year)

      Pros

      As title says, need to be tech savvy and patient to be a tech sales associate

      Cons

      My store was very short staffed so ended up getting almost a lot of hours,enough to start affecting my grades

    7. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cashier
      Former Employee - Cashier
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Staples part-time (More than a year)

      Pros

      - Better than other part-time jobs like fast food
      - Discount on useful items
      - Generally flexible with scheduling for students

      Cons

      - Manager took almost half a year to get my pay direct deposited, ignored my emails and told me he would do it when I asked in person. This might just be specific to my location
      - Management also didn't do much when I got harassed by customers (I was ~20 when I was working there), some customer was filming me from a distance which was extremely uncomfortable but my shift manager didn't kick him out!

    8. "Student Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales in Gatineau, QC
      Former Employee - Sales in Gatineau, QC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Staples part-time (More than a year)

      Pros

      Good for a first student job

      Cons

      Very stressed boss, low wages, lack of challenge

    9. "Copy center"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Staples full-time

      Pros

      Great coworkers, stock options, decent benefits

      Cons

      Pay is pretty terrible, hire from outside rather than promote from within

    10. "Simply a job..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Supervisor in Waterloo, ON
      Former Employee - Supervisor in Waterloo, ON
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Staples full-time (Less than a year)

      Pros

      No sales commissions.
      Casual environment between employees.
      Potential to get promoted.
      Occasional training with products.
      Always hiring.

      Cons

      Fragmented management depending on location.
      Increasing quotas and removing products creates difficulties.
      High turnover results in awkward work environments.
      Training resources & structure treated very informally/ improperly.
      "extended warranty salespeople"

      Advice to Management

      Please do some more in-depth research around the work roles and how they upheld between positions. All the high-school students which frequently call in sick and skip shifts should be dealt with more solidly. This job can be quite good if there are more opportunities to learn hands on and pathways for promotions are more solidy defined.