At first, you apply online at their online application process. It's not hard, but it is time consuming with the usual common knowledge questions. During the process, i was not contacted at all online or by email or phone that i was an interest, so i walked into the store dressed business casual to turn in an application (HIGHLY RECOMMENDED). Upon doing so,it was 2 days later i got the phone call to come in for an interview. it was the day of the interview and when i arrived, i stood for 30 minutes before being told that they forgot that i had an interview that day and to come back 2 days later. so, 2 days later i come in and they forgot AGAIN that I was to be interviewed, so they scheduled me back the next day. When the next day came, i finally was interviewed, and they were really friendly to greet me, and discussed to me about my experiences. When all was said and done, i was in a black shirt 2 weeks later (after i quit my old job). The management told me "I had the skills and requirements to be a "black shirt" and that they were happy to have me on the team! 2 weeks went by and they stuck me on the register...it's been 2 years and now i'm doing office supplies. all because the management said "I didn't see the X factor in you" even though i have all this experience with technology, they didn't even give me a chance. Now they make me do tons of work and they keep telling me "you'll be in tech soon". That's what they say, yet i've overheard, and been cussed out by management stating "you'll never be in tech, you have no chance at all". So they're beating a dead tree with that one.