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      Southwest Airlines

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      Ops Agent Interview

      Jul 9, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Ops Agent interview reviews for Southwest Airlines

      Ops Agent Interview

      Aug 3, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Southwest Airlines in Jun 2023

      Interview

      The first interview was over the phone with a recruiter. At the beginning of the call the recruiter will give you detailed info about the job, ask your availability, and ask a few scenario based questions. If you’ve ever used the STAR method in an interview, apply it here. Should the initial interview go well, you will enter the next phase which could be with another recruiter and a station manager. The next interview was virtual. It consisted of more scenario based questions. You will be asked if you’re capable of performing the job duties. Be professional in both your interviews but do not be afraid to show personality. Do not take yourself too seriously. A nice collared or button down shirt will give a great impression. Towards the end of the interview don’t be afraid to ask questions.

      Interview questions [5]

      Question 1

      Tell me about a time you had to prioritize which duty to fulfill first on a job.
      Answer question

      Question 2

      Why did you choose Southwest?
      Answer question

      Question 3

      Can you carry or push up to 100lbs?
      Answer question

      Question 4

      Can you multitask and communicate with others?
      Answer question

      Question 5

      What do you do to have fun at work?
      Answer question

      Application

      I interviewed at Southwest Airlines

      Interview

      The one-on-one interview, followed by a job offer, wasn't a particularly difficult process, in my opinion. I would say overall, it was about 15 questions mostly personal questions and scenarios. Typical things that you would ask about situations a lot of eye contact needed smiling personality to show.

      Interview questions [1]

      Question 1

      Why do you wanna work for SW♥️💙💛?
      Answer question

      Ops Agent Interview

      Oct 3, 2022
      Anonymous interview candidate
      Saint Louis, MO
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Southwest Airlines (Saint Louis, MO)

      Interview

      The job they have you doing don’t macht the description , you push wheelchair and some other stuff that’s not on application . and the flight benefits is not worth it

      Interview questions [1]

      Question 1

      Tell me about to time your went above and beyond
      Answer question
      1