Southwest Airlines Overview

  • Dallas, TX
  • 10000+ Employees
  • 1967
  • Company - Public (LUV)
  • Airlines, Airports & Air Transportation
  • $10+ billion (USD)

We're the low fare, high-flying airline whose People set us apart. Looking for a career? You can always find the latest at Don’t see what you’re looking for? Join our Talent Community so you can be notified when relevant positions become ...

Company Updates

August 23, 2022
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It’s the moments that matter. For First Officer Keely, those moments started at a young age as she watched her mom, Captain Holly, pursue her dreams in aviation. Another dream came true recently when she and her mom made history as Southwest’s first-ever mother/daughter Pilot duo! Congrats, Holly and Keely on your first Southwest flight together. Here’s to many flights and memories to come. Learn more about their story at: #SouthwestHeart
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A Dream Come True
August 3, 2022
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We’re excited to share for the fifth consecutive year, Forbes recently recognized Southwest as a Best Employer for Diversity 2022. The Best Employers for Diversity evaluation was based on four different criteria: direct recommendations from employees asked to give their opinions on a series of statements regarding age, gender, ethnicity, disability, LGBTQIA+, and general diversity in their current workplace; indirect recommendations from participants who work in the respective industry at other employers; diversity among top executives/board; and diversity engagement indicators.
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What people are saying about Southwest Airlines

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Southwest Airlines Reviews

Recommend to a Friend
Approve of CEO
Robert E. Jordan
Robert E. Jordan
217 Ratings
Featured Review
Current Employee, less than 1 year

"The Best Company I've Ever Worked For!"

Jul. 29, 2022 - Learning Developer in Dallas, TX
Positive Outlook
Approves of CEO


Southwest Airlines practices the element of inclusion more than any other company I've worked with. Everyone has a voice, and the element of respect is unconditionally present at all times. NO WORDS


Honestly, there are no cons currently.
See All 3,869 Reviews

Diversity & Inclusion at Southwest Airlines

(1061 reviews)

Diversity Programs & Initiatives

Since our inception, Southwest Airlines® has had a passion for putting People first. From our revolutionary beginning, through unparalleled growth and great success, we have always focused on People.

As Southwest® continues to evolve, we dedicate ourselves again to The Golden Rule–to behave respectfully and to work in ways that reflect and embrace how People want to be treated.

We are committed to providing our Southwest Family a work environment where they can be themselves and be recognized for the unique perspectives they each bring forward. Diversity and inclusion aren’t just buzzwords–they’re woven into the way we run our business, and they’re reflected in our world-fam

Diversity & Inclusion FAQs

All answers shown come directly from Southwest Airlines Reviews and are not edited or altered.

Does there seem to be diversity at Southwest Airlines?

...Almost 0% diversity within Senior Leadership, very few advancement opportunities in any group outside of Dallas corporate, most strong benefits are only for Headquarters/Dallas based employees, lack of accountability among tenured employees,...Read More

Read 46 more responses

Southwest Airlines Photos

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Southwest Airlines Interviews

Getting an Interview
Applied online82%
Employee Referral5%

  1. Provisioning Agent Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview


    First interview took place over the phone. Followed up a virtual interview. After your virtual interview if you are a offered to continue, you will have two weeks trainig at your hiring location; followed by three days at the headquarters in Dallas.

    "Do you know what your role is as a provisoning agent here at Southwest"

    1 Answers

See All 1,416 interviews

Southwest Airlines Awards & Accolades

  • Top Score (100) on Disability:IN's Benchmarking Tool for Disability InclusionDisability Equality Index®2022
  • 2022 Winner – Forbes Best Employer for Diversity (Travel and Leisure category)Forbes2022
  • Most Trusted Airline in AmericaReader's Digest Magazine2020
  • Best for Vets: EmployersMilitary Times2020
  • Top 50 EmployerEqual Opportunity Magazine2020

Popular Careers with Southwest Airlines Job Seekers


Southwest Airlines FAQ

(60 Questions)

All answers shown come directly from Southwest Airlines Reviews and are not edited or altered.

See questions about:

Does Southwest Airlines offer relocation assistance?

...Tons of flexibility, fantastic 9.4% 401k, flight benefits, competitive benefits package....

July 19, 2022

Read more

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People Also Ask about Southwest Airlines

Employees rate Southwest Airlines 4.2 out of 5 stars based on 3,869 anonymous reviews on Glassdoor.

To get a job at Southwest Airlines, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Southwest Airlines and prepare for tough questions.

Overall, 81 of employees would recommend working at Southwest Airlines to a friend. This is based on 3,411 anonymously submitted reviews on Glassdoor.

80 of job seekers rate their interview experience at Southwest Airlines as positive. Candidates give an average difficulty score of 2.6 out of 5 (where 5 is the highest level of difficulty) for their job interview at Southwest Airlines.

74 of employees think that Southwest Airlines has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at Southwest Airlines? Share Your Experiences

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