Southwest Airlines Reviews
Updated Jul 18, 2019
Found 1714 reviews
Recommend to a Friend
Approve of CEO
Gary C. Kelly
1203 Ratings
Pros
"Great company culture with great benefits" (in 198 reviews)
"Flight Benefits & other travel benefits -- it's such an awesome perk to be able to jump on a plane anytime I need without too much hassle" (in 152 reviews)
Cons
"Strict work guidelines, occasional mandatory overtime" (in 80 reviews)
"It was a awesome opportunity to represent this industry leading airline" (in 58 reviews)
"Strained employee-labor relations"
StarStarStarStarStarI worked at Southwest Airlines
Pros
Great flight and health benefits. Friendly co-workers.
Cons
No work-life balance. Endless hours.
Advice to Management
By not keeping your customer-facing employees happy, you are losing your competitive advantage in the industry
Southwest Airlines2013-03-02- Helpful (120)
"Flight Attandant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Southwest Airlines full-time for more than 10 years
Pros
Culture promotes individualism and doing your thing to make the customers come back for more.
Cons
First couple years are tough as you are on-call and working weekends and holiday's. But it's not a secret and you need to be prepared to put the time in.
Southwest Airlines2018-06-21 "Great employer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time
Pros
Profit sharing and yearly bonus
Cons
No real cons to this business
Southwest Airlines2019-07-18"Luv Southwest"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time for more than 10 years
Pros
Southwest is family from the first day you are welcomed, I couldn't have chosen a better 2nd career, the benefits, the job security, and our culture makes my career at Southwest the best it can be!
Cons
Non I have no complaints for 18 years
Advice to Management
Always recognize POS
Southwest Airlines2019-07-19"LUV the work, atmosphere, and team"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time for less than a year
Pros
-Great employees -Opportunities to learn -Great Benefits
Cons
-Lower pay, but make up for it with flight benefits
Southwest Airlines2019-07-17- Helpful (1)
"The best Domestic Airline"
StarStarStarStarStarI have been working at Southwest Airlines full-time for less than a year
Pros
Free flight benefits, great people
Cons
I can't think of any.
Southwest Airlines2019-07-12 "Family"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time for more than a year
Pros
Work Environment, Pay, Benefits, and Family Life.
Cons
There are no cons at southwest.
Southwest Airlines2019-07-15"Great company culture"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time for more than 3 years
Pros
I really liked working a Southwest. The company culture was very warm and engaging.
Cons
It's a little too soft. Not very edgy... if that's something you're looking for, then maybe try more agency work.
Southwest Airlines2019-07-15- Helpful (1)
"Awesome company Hard Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time
Pros
Flight benefits and vacation time
Cons
Super hard work Can get tough during the summer
Southwest Airlines2019-07-11 "Customers service representative"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Southwest Airlines full-time for more than 3 years
Pros
People there are great and are willing to help out
Cons
Management doesn't care it's all about them not willing to help
Advice to Management
Get out and connect with you team. Everyone on the same page
Southwest Airlines2019-07-08
Join the Southwest Airlines team
Found 1714 reviews
Southwest Airlines Response
March 5, 2015 – Senior Specialist, Communications
We have always supported our Employees and their right to express their opinions. And, we are committed to continue working to secure agreements that are fair to all Employees—contracts that protect our position as a low-cost leader in the industry and enable the Company to grow. ...
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