I applied online. I interviewed at Southwest Airlines
Interview
I applied during that tiny 1.5hr window they opened apps. I received a virtual on demand interview. I absolutely despise virtual on demand interviews. Almost all airlines do them nowadays. I'd just prefer a phone interview/F2F/Virtual one on one. I know that's impossible with the amount of applicants they get, they have to use technology to filter out people. I'm just not a fan of it personally. Anyways I know I said a lot just to say that my application dashboard says that I'm still 'in process'. Haha
Interview questions [5]
Question 1
What excites you most about being a Flight Attendant for Southwest
Airlines, and how does this role align with your career goals?
The nature of this role means you'll make decisions without being able to
contact a Leader. Describe a time where you had to make an important
decision without input from a Leader, while balancing urgency with the
potential consequences. What steps did you take to ensure the best out
outcome?
Tell us about a time when you provided exceptional service to a customer
while balancing the needs of your team. What was the outcome, and what
did you learn?
Teamwork and collaboration are critical in the Flight Attendant role. Please
tell us about a time when you had a disagreement with a coworker and how
you resolved it.
Flight Attendants play a key role in maintaining Safety. Can you provide an
example of when you witnessed a coworker not following a safety procedure
or policy? How did you handle the situation, and what steps did you take to
ensure safety was maintained?
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in May 2026
Interview
So far, it has been moving at a great pace. I have only completed my on demand interview, and I am scheduled to attend my face to face in the near future! The online interview was great - be yourself, smile, and use the uninterrupted time to really express yourself! I'm very grateful for this opportunity and best of luck to all those applying!
Interview questions [1]
Question 1
What part of the Southwest Airlines culture do you connect with the most?
I applied through an employee referral. I interviewed at Southwest Airlines in Mar 2026
Interview
Great communication and transparency through the whole process. Everyone was very nice. Best thing to do is be friendly and outgoing to everyone. Took about 5 hours from start to finish