I applied online. The process took 3 months. I interviewed at Southwest Airlines (San Diego, CA) in Jan 2019
Interview
Takes months sometimes to get through the interview process. Phone call, meet in person at least two times, etc. Afterwards you’ll probably meet some of the supervisors of your department and see if it’s a good fit.
Interview questions [1]
Question 1
Tell me of a time with a difficult customer that you turned into a positive experience.