The process took 1 day. I interviewed at Southwest Airlines (Dallas, TX) in Jan 2011
Interview
Got a phone call from the HR department to setup a phone interview. The next day I received an email with further information about how the interview process would work. A few days later was my interview. The phone interview, which lasted about 15 minutes, consisted of an explanation of the internship and benefits. Everyone I spoke to was very friendly.
It was a one way interview software was rlly buggy and syas you can redo the videos if you mess up but you cant :(. All behavioural basic like why southwest, why this position specifically, how does your experience, course work and involvemnet align with this position, a time you had conflict.
Lots of STAR style questions that pertain to past experiences. The interview was primarily conversation based, and not intimidating at all, would definitely recommend in any department, even if nervous.
It was quick and easy. This was the first round and more of a screening to make sure I met the same requirements that were mentioned on the application. They only asked 3 behavioral questions.