Apply online,phone interview then F2F job offer Two weeks training in The CSA has to evaluate the Agent personally and offer suggestions when needed, they try to help the Agents if there is a issue that needs to be addressed and turn in reports of the conversation. Follow Up report with their supervisor. Talk to the customers and make sure they are on the flight.
Interview questions [1]
Question 1
Tell us about yourself Why should we choose you etc
Amazing, difficult but nothing intense. Just study about the company and practice. Would recommend job 100 to anyone looking for some experience or even a steady career for their life.
I interviewed at Southwest Airlines (San Francisco, CA)
Interview
Go through panel from room to room to room talking other agents from other cities and some retirees. It’s a whole interview with different entities. Then you are sent to get fingerprinted and wait for the email
Interview questions [1]
Question 1
Ask questions about experience in customer service or something similar
I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (Midland, TX) in Jan 2024
Interview
GOOD SO FAR! It was only the phone interview. Can't wait for the next one! Now I am out words. I am looking for interview help that is only reason I am answering these questions