I applied online. The process took 2 months. I interviewed at Southwest Airlines (Dallas, TX) in May 2022
Interview
Phone pre-screening, was not selected at first but then was asked if I would like to be considered by the hiring manager, then team interview, followed immediately by job offer.
Interview questions [1]
Question 1
Why Southwest? How do you manage conflicting feedback from various stakeholders? How do you stay up-to-date/current with new technology and tools? What authority did you have to make decisions in your previous role?
I applied online. I interviewed at Southwest Airlines (Dallas-Fort Worth)
Interview
Phone screen >>> in person >>> case study >>> final (meeting leadership)
Interview process was conducted in above order spanning roughly 10 weeks. Overall the pacing was very deliberate. Communication throughout could have been better, best to be proactive
I applied through an employee referral. The process took 4 weeks. I interviewed at Southwest Airlines (Dallas, TX) in Aug 2025
Interview
Casual behavioral interview with manager and senior manager of the team I would join. Interview lasted 30-40 minutes, with an opportunity to ask questions at the end. The interview was conducted online.
Interview questions [1]
Question 1
Tell us about a time you had to manage a set of stakeholders with shifting priorities?
I applied through an employee referral. The process took 3 months. I interviewed at Southwest Airlines (Dallas, TX)
Interview
Screening call with HR.
Panel interview with primary team.
Panel interview with senior stakeholders.
Overall took 3 months from job application to decision, but received decision within a week from the last interview.