I applied online. I interviewed at Southwest Airlines
Interview
Virtual. Very friendly, asked questions and followed up with more questions with my answers. Showed they were paying attention to what I said which is always a nice feeling. There were 5 people in there, sr manager, manager, schedulers.
I applied online. The process took 4 weeks. I interviewed at Southwest Airlines (Dallas, TX) in Sep 2019
Interview
I had a phone interview at first which came out of nowhere. the recruiter called and asked about myself and I told him. he said he liked my response and would like to move me to the face to face interview. everyone at the headquarters was really nice. I met so many people. I made a lot of useful connections.
Interview questions [1]
Question 1
Give a time you had to deal with a irate customer. how did you handle that?