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      Guest Experience Specialist Interview

      Jul 20, 2017
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Sonder (Montreal, QC) in May 2016

      Interview

      Very long, multi-step process. First, I had a quick phone interview. Very standard questions, why do you want to work here, what would you contribute, etc. A few days later there was a practical challenge which was done online. They presented you with various questions and situations you might encounter on the job and asked how you would respond, solve the problem, etc. Third step was to come in for an in-person interview at the office. I was interviewed by the manager and the head of the department separately. Final step was to meet the team at company beers, which was basically a personality test to see if I was a good 'culture fit' as they call it. I received an offer a few days after company beers.

      Interview questions [1]

      Question 1

      Are you a good person? When is the last time you went out of your way to do something nice for someone?
      1 Answer
      1

      Other Guest Experience Specialist interview reviews for Sonder

      Guest Experience Specialist Interview

      Jul 22, 2020
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Sonder (Montreal, QC) in Mar 2019

      Interview

      There are “3” rounds, the first with a general company recruiter, the second with two management reps in the department and the third was with a random person they chose.

      Interview questions [1]

      Question 1

      What is a funny story you’ve experienced recently?
      Answer question

      Guest Experience Specialist Interview

      Feb 14, 2019
      Anonymous employee
      Montreal, QC
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Sonder (Montreal, QC) in Oct 2018

      Interview

      A 20 minute phone interview, then a take home question sheet, followed up by a face to face that was around 40 minutes. Pretty straight forward, and pretty easy to be honest. If you are engaing and have good customer service skills you can't really mess it up.

      Interview questions [1]

      Question 1

      Standard stuff: what is good customer service, how do you deal with conflict, that kind of stuff.
      1 Answer

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