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      Solai & Cameron

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      Service Desk Analyst Interview

      Mar 22, 2017
      Anonymous employee
      Richards, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Solai & Cameron (Richards, TX) in Apr 2015

      Interview

      At the beginning of the interview I was asked to complete a two page test that went over "basic" computer questions. I found the multiple answer questions difficult to answer and the HR representative from SolCam assisted me in answering them. I ended up guessing and circling random answers to complete the test. After this, a Team Manager from Fujitsu (company that holds a contact with SolCam) came to review my answers and told me I did very bad. He still proceeded with interview questions and the interview later became a friendly conversation. I did express that even though I did bad on the test, I was very confident I would learn the information needed for the job, which I did. The desk I was assigned was the TJX service desk and the training was pretty good. The work is very repetitive so I feel like anyone can pick it up over time. I was previous a teller at a bank before this. The company does require a drug test upon hire.

      Interview questions [2]

      Question 1

      How comfortable do feel working with technology?
      1 Answer

      Question 2

      How well do you follow directions?
      1 Answer

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