Support Advisor applicants have rated the interview process at Shopify with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 55% positive. This is according to Glassdoor user ratings.
Candidates applying for Support Advisor roles take an average of 29 days to get hired, when considering 43 user submitted interviews for this role. To compare, the hiring process at Shopify overall takes an average of 28 days.
Common stages of the interview process at Shopify as a Support Advisor according to 43 Glassdoor interviews include:
One on one interview: 27%
Phone interview: 23%
Presentation: 19%
IQ intelligence test: 8%
Skills test: 7%
Background check: 4%
Other: 4%
Drug test: 3%
Personality test: 3%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Shopify (Toronto, ON) in Dec 2020
Interview
Has changed since I applied, you do a general application, then a video recording, then a live interview, then a technical interview, references then offer is presented. The video recording is meant to eliminate bias within the hiring process, not sure how well that has been working out as you still have to do a live interview with a recruiter but overall an interesting interview - fairly easy for this position
Interview questions [1]
Question 1
Name a time when you received feedback for your role, what was that feedback, how was it implemented, how did it impact your role .
La entrevista incluye una llamada telefónica para conocerte, una entrevista propiamente dicha por videoconferencia, una entrevista técnica en la que tienes que realizar el trabajo y, en ocasiones, una última charla con la persona que sería tu jefe.
Interview questions [1]
Question 1
Las preguntas suelen ser sobre el propio producto, por lo que es buena idea hacerse una tienda en la plataforma unos días antes para saber cómo funciona.
Technical + life story - two interviews one where you describe stuff about yourself and then a skill testing technical interview with chats and phones to test what you'd be doing in the role
Lengthy but well explained and scheduled interview process comprising of writing example emails, taking live chats and addressing a call. They give you the tools needed to prepare but it is stressful.
Interview questions [1]
Question 1
If I was a customer and I wrote in with "x" question, can you share what you would respond?