Very professional, provided interviewee with opportunity to ask questions about prospects of employment and other opportunities. The interview required preparation. An email is send to inquire if as an applicant you are still interested in the position you applied for. After responding, you are advised that someone is going to give you a call on the phone number you provided. A call is received a few days later and an interview made over the phone. The interviewer tells you after the interview that you will receive the result within 24 hours. That same evening you will receive a letter accepting you and inviting you to start training in a months' time.

There's a phone interview with HR where they ask you fairly basic stuff. They send you an email with a test where you are pretending to be a customer service representative of a company and you must listen to the customer and answer the questions they post. After a few days you'll get scheduled in for an interview with the hiring manager.