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      Ross Stores

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      Customer Service Associate Interview

      Aug 19, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Ross Stores

      Interview

      Really easy and straight forward, the interviewer was polite and made me feel really comfortable. They offered flexibility in scheduling I think to compensate for staffing shortages, and promised a good team environment with the resources they do have.

      Interview questions [1]

      Question 1

      Describe certain situations where you had a difficult customer
      1 Answer

      Other Customer Service Associate interview reviews for Ross Stores

      Customer Service Associate Interview

      Sep 28, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Ross Stores

      Interview

      Interview process was with one of the store managers. Some job situational questions and some questions regarding personality. Interview did not take very long, it was quick and straight to the point. I was able to share stories and provide examples to the questions asked.

      Interview questions [1]

      Question 1

      Tell me about a difficult customer situation and how you resolved it?
      Answer question

      Customer Service Associate Interview

      May 10, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Ross Stores

      Interview

      Easy and quick. Questions were easily simple to answer and didn't take longer than 15-20 minutes. Very adamant about availability to work and how soon, considering they are open during most holidays and are open late on weekends.

      Interview questions [1]

      Question 1

      Are you available for work during weekends and/or holidays?
      Answer question

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