Ross Stores Reviews

Updated Jun 18, 2021

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Found 6,304 of over 7k reviews

3.3
56%
Recommend to a Friend
69%
Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
1,575 Ratings
Pros
  • "There is a nice employee discount that I greatly enjoyed(in 326 reviews)

  • "20% discount on total purchase (unless it's Double Discount Week which is then 40%)(in 254 reviews)

  • Cons
  • "No benefits for part time employees(in 233 reviews)

  • "Minimum wage is not the greatest play(in 186 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Good Company

      Nov 29, 2020 - Merchant Support Administrator in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good management and really amazing coworkers. they did an amazing job handling WFH because of Covid

      Cons

      pay is on the lower side- must advocate for yourself in the hiring process

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      1 person found this review helpful
    2. 5.0
      Former Employee

      Keep the store safe

      Jun 28, 2019 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Help customer, meet new people every day and team work

      Cons

      Everything was good, I had great experience

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    3. 2.0
      Former Employee

      The work was fine...

      May 7, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -The schedule was great for summer. - The stock work was fast and fun and the team had great energy -The work environment was very relaxed

      Cons

      -Terrible managment -There were several cases of harassment that were never properly handled -The team lead was discriminatory and upper management let it slide -unwilling to work with schedule change they knew would happen months ahead of time.

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    4. 5.0
      Current Employee

      sales

      Jan 12, 2017 - Sales Associate in Rivers, MB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very good customer service in here

      Cons

      I think everybody need to work here

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    5. 3.0
      Current Employee, less than 1 year

      A stressful place too work

      Oct 25, 2014 - Backup Area Supervisor in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and awesome benefits

      Cons

      Not enough people to do the jobs

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    6. 3.0
      Former Employee

      Sales

      May 8, 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Managers are helpful in pushing you to learn.

      Cons

      Can be stressful at times.

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    7. 3.0
      Former Employee, less than 1 year

      Not for the OCD & ADHD, messy & stressy

      Jun 15, 2021 - Retail Sales Associate in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule Paid 15 minute breaks 20% Discount, double discount twice a year Fast Promotion opportunities

      Cons

      DOES NOT CALL IF LATE OR IF YOU ARE NOT AWARE YOU ARE SCHEDULED. Store Area on Schedule change without communication ex: Scheduled for stock, changed to cashier Not a well structured environment, will tell you not to worry about straightening/cleaning up just make sure all the sizes are the same. Low pay for amount of work and stress.

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    8. 2.0
      Former Employee, more than 3 years

      Politics, posturing and male identity will get you ahead

      Jun 8, 2021 - Manager in Dublin, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A great company that continues to grow and thrives in economically challenging conditions. If you want to have job security without the need for advancement, this is definitely the company you should work for. From the stock market crash to the pandemic, this company continues to grow and be successful without experiencing closures or lay-offs.

      Cons

      If you do not play the corporate "game" and strategically position yourself to manipulate and "CYA", your chances of getting ahead are nil. During the interview process, the interviewers paint a beautiful picture of how great it is to work there. You quickly find out how damaged and toxic the environment really is especially if you're not able to be a part of the "boys" club or into playing the political game. Very top heavy with too many "leaders" and not enough associates to support the business.

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    9. 4.0
      Former Employee, more than 3 years

      Great discounts

      Jun 14, 2021 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ross typically gives back to the employees by offering double discounts twice or sometimes 3 times for the year. Instead of the standard 20% employee discount, they'll double it to 40% for all employees for a 4 day period

      Cons

      As a management team, you were very limited in controlling shrink from an external perspective when you're doing everything you can to limit and minimize your internal shrink.

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    10. 5.0
      Current Employee, less than 1 year

      Be a Boss at Ross!

      Jun 18, 2021 - Human Resources 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Invests time in the interview process to ensure a good fit with company culture and role - Great people and culture - Great financials - 1 in 6 employees promoted every year

      Cons

      - Longer interview process than industry peers

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    Viewing 1 - 10 of 6,304 Reviews

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