Ross Stores Reviews | Glassdoor.ca

Ross Stores Reviews

Updated 17 November, 2017
3,410 reviews

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3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
661 Ratings

3,410 Employee Reviews

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Pros
Cons
  • inflexible work / life balance (yes it's a typical 9-5 but doesn't really leave room for WFH or half days to attend to personal matters) (in 84 reviews)

  • Some people don't like the hours I don't mind it since I'm a part time student (in 176 reviews)

More Pros and Cons

  1. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Rivers, MB
    Current Employee - Sales Associate in Rivers, MB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores part-time

    Pros

    very good customer service in here

    Cons

    I think everybody need to work here

    Advice to Management

    be good


  2. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Managers are helpful in pushing you to learn.

    Cons

    Can be stressful at times.

    Advice to Management

    Keep doing what you're doing.


  3. "The work was fine..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores full-time

    Pros

    -The schedule was great for summer.
    - The stock work was fast and fun and the team had great energy
    -The work environment was very relaxed

    Cons

    -Terrible managment
    -There were several cases of harassment that were never properly handled
    -The team lead was discriminatory and upper management let it slide
    -unwilling to work with schedule change they knew would happen months ahead of time.

    Advice to Management

    Please listen to your employees when multiple of them are reporting being harassed instead of ignoring it. That would be great thanks.


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  5. "A stressful place too work"

    StarStarStarStarStar
    Current Employee - Backup Area Supervisor in Toronto, ON
    Current Employee - Backup Area Supervisor in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    Good pay and awesome benefits

    Cons

    Not enough people to do the jobs

    Advice to Management

    More payroll


  6. "HR Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, CA (US)
    Former Employee - Anonymous Employee in Dublin, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ross Stores full-time (More than a year)

    Pros

    Generous PTO
    Unlimited sick day
    Free breakfast on Friday and free snacks
    Chill culture
    Nice people
    Great corporate campus

    Cons

    Outdated technology and some managers absolutely do not have leadership skills nor know how to manage human beings.

    Advice to Management

    Update the outdated technology and give all the managers extensive and serious training on how to lead people not just how to work with project and systems.


  7. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (More than a year)

    Pros

    Great benefits and people oriented company. From college students to retirees.

    Cons

    Not enough staffing on weekends and holidays. Longer training sessions.

    Advice to Management

    Store Manager need to come to the sales floor more often.


  8. "I loved my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Lead in Chandler, AZ (US)
    Former Employee - Stock Lead in Chandler, AZ (US)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Ross Stores full-time (More than a year)

    Pros

    Employee discounts are amazing! Lots of employee appreciation.. Hard working management team.. Many ways to advance your career.. Flexible scheduling..

    Cons

    Alot of work not enough employees.. Pay sucks and in low volume stores not enough staffing during peak hours /days..

    Advice to Management

    Not enough staffing, better pay.


  9. "Love to shop here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Supervisor in Petaluma, CA (US)
    Current Employee - Area Supervisor in Petaluma, CA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ross Stores full-time (More than 3 years)

    Pros

    20 percent discount. 40 percent 3 times a year. Rising company. Job security. Fun place to work. Great coworkers. Days go by fast. First pick at new merchandise. Easy to rise if motivated but it's hard work. Flexible scheduling

    Cons

    Pay can be low (part of the reason costs are low). Hard work. Daunting at times when store is busy. High turnover. Nearly always short staffed.

    Advice to Management

    Really push hiring. Raise wages


  10. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cashier/Sales Associate in Fayetteville, NC (US)
    Current Employee - Cashier/Sales Associate in Fayetteville, NC (US)
    Recommends

    Pros

    The employee discount this was a great experience for me

    Cons

    I have nothing bad to say about this company that is my honest opinion if you don't agree idk what to tell you but I'm excited to work here I love shopping at Ross the clothes are super affordable and they have really nice stuff for the house


  11. "Good Started retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier, Flitting Room Attented, Stock in Lexington-Fayette, KY (US)
    Former Employee - Cashier, Flitting Room Attented, Stock in Lexington-Fayette, KY (US)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Ross Stores part-time (More than a year)

    Pros

    Very Flexible with hours, days off, and call in's. Good pay and hours. Management is very nice. 20% discount and a few times a year 40% discount. Ross really cares about there employees

    Cons

    When Corporate managers, such as district manager, comes to visit it is VERY stressful. Everyone in the store is stressed out. stock work is very demanding and stressful. customers are messy. On your day off, you can always look to Ross calling to see if you want to come in, sometimes they call several times a day.

    Advice to Management

    District managers and higher level managment need to understand that, we work very hard. They can not just come into stores and start yelling at their hard working emploees.

    Ross Stores Response

    8 Nov, 2017

    Thank you for your review. We know that our retail associates and management teams work very hard to maintain daily store operations and we are proud of the work you all put in. At the same time... More


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