Ross Stores Reviews | Glassdoor.ca

Ross Stores Reviews

Updated 16 January, 2018
3,514 reviews

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3.1
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Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
697 Ratings

3,514 Employee Reviews

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Pros
Cons
  • Bad work life balance bad communication (in 88 reviews)

  • Some people don't like the hours I don't mind it since I'm a part time student (in 178 reviews)

More Pros and Cons

  1. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Rivers, MB
    Current Employee - Sales Associate in Rivers, MB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores part-time

    Pros

    very good customer service in here

    Cons

    I think everybody need to work here

    Advice to Management

    be good


  2. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Managers are helpful in pushing you to learn.

    Cons

    Can be stressful at times.

    Advice to Management

    Keep doing what you're doing.


  3. "The work was fine..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores full-time

    Pros

    -The schedule was great for summer.
    - The stock work was fast and fun and the team had great energy
    -The work environment was very relaxed

    Cons

    -Terrible managment
    -There were several cases of harassment that were never properly handled
    -The team lead was discriminatory and upper management let it slide
    -unwilling to work with schedule change they knew would happen months ahead of time.

    Advice to Management

    Please listen to your employees when multiple of them are reporting being harassed instead of ignoring it. That would be great thanks.


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  5. "A stressful place too work"

    StarStarStarStarStar
    Current Employee - Backup Area Supervisor in Toronto, ON
    Current Employee - Backup Area Supervisor in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    Good pay and awesome benefits

    Cons

    Not enough people to do the jobs

    Advice to Management

    More payroll


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Honolulu, HI (US)
    Former Employee - Sales Associate in Honolulu, HI (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (More than a year)

    Pros

    great coworkers, great supervisors, flexible

    Cons

    one sided job, gets hectic at times


  7. "Area Supervisor review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Supervisor in Phoenix, AZ (US)
    Former Employee - Area Supervisor in Phoenix, AZ (US)

    I worked at Ross Stores full-time (More than 5 years)

    Pros

    Good advancement opportunities, good benefits package for full time employees

    Cons

    A lot of work for minimal pay, don't always get recognized for hard work


  8. "Decent workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Hamilton, NJ (US)
    Current Employee - Customer Service Associate in Hamilton, NJ (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores part-time (Less than a year)

    Pros

    comfortable environment for the most part
    people are great too
    supervisors are understanding
    customer interactions can be nice

    Cons

    unorganized sometimes
    certain people overstate their authority and create an uncomfortable atmosphere
    sometimes i am told conflicting things from different supervisors

    Advice to Management

    higher ups should try to communicate with the normal employees too it feels weird seeing them and never being introduced as they always visit the store


  9. "Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores full-time

    Pros

    They instilled a friendly working environment

    Cons

    The different customer expectations made it hard to cater to everyone

    Advice to Management

    Enforce employee morale


  10. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Roseville, CA (US)
    Current Employee - Cashier in Roseville, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    Good morale amongst associates, always something to do, and do better yet. Clear career path for goal setting, super nice management team, who leads by example, and will jump in,roll their sleeves up, and work alongside us, to do whatever necessary, to provide fast,friendly, and accurate service to our customers.

    Cons

    Women's bathroom odor overwhelming and deters from shopping experience.

    Advice to Management

    Keep smiling.


  11. "My job at Ross stores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Cherry Hill, NJ (US)
    Former Employee - Retail Sales Associate in Cherry Hill, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ross Stores part-time (More than a year)

    Pros

    Great experience working with Ross Cherry Hill, NJ

    Cons

    Don't have anything bad to say


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