I applied through an employee referral. The process took 3 weeks. I interviewed at Riverside.FM (Canada) in Aug 2025
Interview
Communication was clear and thorough the entire way. Very respectful of eachothers time, and straightforward with expectations for each next step so that I could prepare. Liz was very quick to get back to me whenever I had questions by email.
Interview questions [1]
Question 1
A customer has given a cancellation request due to lack of education about the system and have not used it in some time. How do you handle the situation to try and achieve a renewal?
First phone screen with recruiter, then a hiring manager interview followed by a mock renewal call with the VP of customer success. They provide access to the tools for you to explore and speak to for the renewal scenario
I applied online. The process took 2 weeks. I interviewed at Riverside.FM in Sep 2025
Interview
I recently interviewed with Riverside.fm and, although I wasn’t ultimately selected for the role, I left the process very impressed with how they approach candidates.
From the very beginning, the HR recruiter set the tone with timely communication, clear next steps, and prompt feedback after each stage. Expectations were always laid out upfront, which made the process feel professional and respectful of my time.
What stood out most was how personal the experience felt. The recruiter and interviewers took the time to get to know me as a person—not just whether I checked the right boxes for the role. I felt heard throughout the process, which is rare and refreshing in today’s hiring environment.
Even without receiving an offer, I walked away with a strong impression of Riverside.fm as a company that values transparency, respect, and meaningful connections with candidates. I will continue to look for roles at Riverside!
Interview questions [1]
Question 1
Tell me about yourself.
Why Riverside?
What are your career aspirations?
