Client Advisor applicants have rated the interview process at RBC with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 70.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Advisor roles take an average of 21 days to get hired, when considering 173 user submitted interviews for this role. To compare, the hiring process at RBC overall takes an average of 22 days.
Common stages of the interview process at RBC as a Client Advisor according to 173 Glassdoor interviews include:
Phone interview: 19%
One on one interview: 16%
Background check: 12%
Group panel interview: 11%
Skills test: 9%
Presentation: 9%
Personality test: 8%
Drug test: 8%
IQ intelligence test: 6%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at RBC (Ottawa, ON) in Feb 2024
Interview
I applied online and after two weeks manager call me to set a in-person interviews. was smooth and they were so friendly. It was in Kanata. Two branch managers ask personal questions
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Interview questions [1]
Question 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Interview questions [1]
Question 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Interview questions [1]
Question 1
background for 1st round, and behavior questions for 2nd round