Customer Service Representative applicants have rated the interview process at RBC with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 70.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 26 days to get hired, when considering 146 user submitted interviews for this role. To compare, the hiring process at RBC overall takes an average of 22 days.
Common stages of the interview process at RBC as a Customer Service Representative according to 146 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 15%
Group panel interview: 10%
Presentation: 9%
Personality test: 9%
Skills test: 8%
Background check: 7%
Drug test: 6%
IQ intelligence test: 6%
Other: 2%
Here are the most commonly searched roles for interview reports -
it was the assistant manager and a specialist who host the hiring process,
both very kind people,
not stressful at all.
questions include introduction, behaviour questions plus your future plan (Long term + Short term)
It wasnt too bad. pretty entry level. salary not really negotiable. If you come in prepared with expectations around the roll based off of the job description, its pretty standard. It wasnt too bad. pretty entry level. salary not really negotiable. If you come in prepared with expectations around the roll based off of the job description, its pretty standard. It wasnt too bad. pretty entry level. salary not really negotiable. If you come in prepared with expectations around the roll based off of the job description, its pretty standard.
I applied online. I interviewed at RBC (Winnipeg, MB)
Interview
Good interview! Interesting , they text me and done a good job interview! Scheduled! Ils m’ont envoyé un mail pour me donner un RDV et puis faire un entretien de 30mn
normal behavioural question, but hr is so rude before they get all your information, other department is okay, normal behavioural question, normal behavioural question, normal behavioural question, pay is not good