Glassdoor users rated their interview experience at QuickService as 66.7% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Helpdesk Analyst and Customer Support Analyst rated their interviews as the hardest, whereas interviews for Helpdesk Analyst and Helpdesk Technician roles were rated as the easiest.
The hiring process at QuickService takes an average of 4 days when considering 3 user submitted interviews across all job titles. Candidates applying for Customer Support Analyst had the quickest hiring process (on average 1 day), whereas Helpdesk Technician roles had the slowest hiring process (on average 7 days).
I applied online. The process took 1 day. I interviewed at QuickService (St. Catharines, ON) in Nov 2019
Interview
Start with a 10 question test on general IT tasks. Not too difficult if you have been using computers in a networked environment. The role is abit more technical than the usual call center.
I applied through a recruiter. The process took 1 week. I interviewed at QuickService (Saint Catharines, ON) in Oct 2015
Interview
They brought me in to a room and asked a standard list of questions: "What do you want to get out of this position", "What was your least favourite part of a previous job". Afterwards, there was a written exam. 10 fairly basic questions to gauge your technical skills. A few days later, they brought me back in and asked a technical question to see how well I could explain the concept. Shortly thereafter I got a job.
Interview questions [1]
Question 1
What is the difference between a switch and a router?
I applied online. The process took 4 days. I interviewed at QuickService
Interview
I Met with a couple of the owners, one who talked business and your usual interview type questions, one who talked tech. Your usual basic interview questions. First a phone interview (mostly to set up an appointment), then an in person interview. A second in person interview took place where a job offer was made, but they insisted I read over the material before accepting it.
Interview questions [1]
Question 1
What is the difference between a switch and a router