I applied online. The process took 2 weeks. I interviewed at Progressive Insurance
Interview
After I applied online. I was emailed a day later saying that I need to take an assessment. It took about 15-20 min to complete. Mostly situational questions like how would you handle a customer that's been bounced around from call to call.
After the assessment I got an email saying I passed and to schedule a phone interview, which had a link to a scheduling set up.
A national HR person called me and basically we went thru my work history then I answered STAR questions.
We returned to my work history and kept asking me about salary. I told her how much I made and in disbelief she said only managers make that much. Since it was a phone interview I thought to myself really? So, I even checked glassdoor! And she was way wrong! $40k for a student pharmacy intern is not $67k for a Walgreens store manager! She said I have been doing this for 18 years and never came across that... that turned me off from the job. I definitely didn't make up how much I made so she called me a liar. She also didn't believe I could type 70 words per minute! All through high school and college I edited and did data entry from home... by this point I didn't want the job. I'm honest, if you can't respect honestly then I don't need to be associated with this company. And a terrible representation of the company. I called her and emailed after to get feedback. Guess she was too busy with all her 18 years. But I'm not bitter
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
