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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      Nov 26, 2021
      Anonymous employee
      Greenville, SC
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Greenville, SC) in Nov 2021

      Interview

      So, I told myself that if I got the job I would post my experience and some tips on here since I probably wouldn't have gotten the job if it wasn't for the people on here. Step 1: I submitted my application on 11/08/2021 Step 2: I received an email to take the assessment on 11/09/ 2021. The assessment was fairly easy but you definitely have to be paying attention, and give yourself plenty of time to take it. The assessment starts with pretty basic math questions, then you do into questions like "I am a very hard worker, except sometimes when I get burnt out". I feel like the questions are meant to trick you, but if you just stop for a second and think, you can get them. after that, you go into a pretty fast-paced call simulation. Just make sure you listen to the instructions carefully in the bigging, it is a lot of info so I kind of zoned out for a minute or so, and as a result, i didn't do so great on the first round of calls. Step 3: I received an invitation for the recorded interview on 11/11/2021. THIS IS WHERE YOU HAVE TO STUDY! there will be 8 behavioral questions that you HAVE to answer in STAR format. Your story needs a beginning, middle, and end. Watch ALL of the MaMadeline Mann "Self Made Millennial" videos about the STAR questions and just interview questions in general. HERE IS A TIP, when you're doing your interview over the video, you may feel as though you're being smiley and upbeat but for whatever reason, the video takes off like 10 levels of excitement off so my advice is to be like, over the top. Hand gestures when appropriate, smile constantly, even when it doesnt feel natural, speak loudly and BE EXCITED! YOU WANT THIS JOB! They give you 6 days to practice so i took about 4 or 5. I didn't want to do it on the 6th day and something go wrong. Step 4: I received an email to schedule my last interview with a live person on 11/17/2021. I had about 5 days to study. This time in addition to studying for 5 more behavioral questions I also studied the company. This is so important! At the beginning of the interview, she/he will ask you a little about yourself, then they will go into scheduling, what your schedule will be, the pay rate, the start date. Then they will ask you 5 behavioral questions. After that, they will give you an opportunity to ask them questions. DO IT! think of 4-5 real questions that you are curious about. Aside from the behavioral questions which have to be in STAR format, try to make the interview into a conversation, be relaxed but professional, be excited but polite and listen. 11/23/2021 I received my phone call with my offer! shortly after the call, he sent me the offer letter and the background check info to my email. I did the background check on 11/24/2021 and i haven't heard back yet but don't expect to till Monday because of the holidays. Oh yea, and he told me that this was a work-from-home position, so they will be shipping me a computer, keyboard, and mouse. I'm not sure how long the work from home thing will last, I've never worked from home so I'm a little nervous/excited (lol) Hope this helps!!

      Interview questions [1]

      Question 1

      Honestly, you can find all the questions from other people's responses, that's what I did.
      Answer question
      15

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      Jun 15, 2026
      Anonymous employee
      Schererville, IN
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Schererville, IN)

      Interview

      Video interview followed by zoom meeting. The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed

      Interview questions [1]

      Question 1

      How do you maintain time management?
      Answer question

      Claims Adjuster Trainee Interview

      Jun 10, 2026
      Anonymous interview candidate
      Malvern, PA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Malvern, PA)

      Interview

      I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.

      Interview questions [1]

      Question 1

      In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
      Answer question

      Claims Adjuster Trainee Interview

      Jun 8, 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Progressive Insurance in Jun 2026

      Interview

      I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions. After the recorded interview, I received an email to schedule another online interview but live with the leadership team.

      Interview questions [4]

      Question 1

      Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
      Answer question

      Question 2

      Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
      Answer question

      Question 3

      Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
      Answer question

      Question 4

      Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
      Answer question

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