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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      Oct 7, 2021
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Richmond, VA) in Sep 2021

      Interview

      The interview process is very thorough but rewarding when you receive the offer! If your resume is approved you will be invited to take an assessment that includes basic math and personality questions that is about 50 minutes long. My best advice is to be honest and be yourself! If you pass the assessment you are then invited to complete a Hirevue interview where you will be asked 8 questions and have to record your responses. You need to prepare for this interview just like you would for an in-person interview. Research the S.T.A.R. format, have REAL examples and experiences to share going into as much detail as possible. Once you pass the Hirevue interview you will be contacted for a Zoom interview with a Progressive Hiring Manager. Research the company and make sure you once again apply the S.T.A.R. format and explain why you want to work for Progressive! Be genuine, prepare and give honest awnsers! Every one I spoke with was absolutely awesome and has been with Progressive for a long time!

      Interview questions [1]

      Question 1

      Name a time you faced a conflict with a coworker and how did you handle it? Name a time your boss criticized your work or decision making? How did you react? What is your biggest accomplishment? How did you achviece it and why are you proud of this? Name a situation where a customer told you no and how did you convince them to say yes?
      Answer question
      4

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      Jun 10, 2026
      Anonymous interview candidate
      Malvern, PA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Malvern, PA)

      Interview

      I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.

      Interview questions [1]

      Question 1

      In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
      Answer question

      Claims Adjuster Trainee Interview

      May 25, 2026
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)

      Interview

      Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to deal with a difficult customer.
      Answer question
      1

      Claims Adjuster Trainee Interview

      May 23, 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance

      Interview

      It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.

      Interview questions [1]

      Question 1

      A time I had to make a difficult decision.
      Answer question

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