Normally, you go to the customer service desk and there will be someone waiting for you there. Primark plans all their job interviews on 1 day.
The person will take you to the back office and you will be interviewed by someone from HR or a manager. They have a standard paper with questions they ask, but it's really basic stuff. Present yourself and then come the questions about Primark. Takes about 15 minutes total. I was told I was going to get an e-mail in 1 week max.
Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?
very smooth, just went up to the checkout area and said i have an interview, we sat in the back and i just got asked a few questions, very friendly it felt more personal and easier to talk compared to other interviews i have had
Applied for the position through the company's career website. My application was successfully shortlisted, and I was invited to attend an in-person interview to discuss my suitability for the role.
Interview questions [1]
Question 1
What does customer service mean to you?
What do you know about Primark?
Why you want to work at Primark?
Tell me about a time when you took difficult decision?
