Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Premera Blue Cross

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Premera Blue Cross reviews | Premera Blue Cross jobs | Premera Blue Cross salaries | Premera Blue Cross benefits
      Premera Blue Cross interviewsPremera Blue Cross Customer Service Representative interviewsPremera Blue Cross interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Nov 21, 2016
      Anonymous interview candidate
      Bothell, WA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 6 days. I interviewed at Premera Blue Cross (Bothell, WA)

      Interview

      I applied, received an email 2 days later to set up an in-person interview in Bothell. Once I arrived, I waited in the HR waiting room until it was my turn. I wore a blazer, blouse and black slacks and I was extremely over dressed compared to the other ladies interviewing. My friend was wearing a summer shirt and leggings and was 45 minutes late. How she got hired and I didn't, I'll never know. The interview was 15 minutes late (thanks friend!). I talked to an HR rep for about 20 min. She seemed. Pleased that I had worked in health insurance company call centers before, and was also familiar with their operating system. Then they brought me to another building to have another one on one interview with one of the leads. Let me tell you, she seemed to immediately not like me. Not sure if my hand shake was too strong or what. With her rolling her eyes at almost all of my responses...I knew it wasn't good. But I was courteous and gave it my all anyways. Overall it took about an hour. I received an email 2 days later telling me I wasn't chosen because someone else with more experience got the job (probably my friend who has zero experience...because yes she got hired lol)

      Interview questions [1]

      Question 1

      Have you ever disagreed with a policy and how did you work around it?
      Answer question
      3

      Other Customer Service Representative interview reviews for Premera Blue Cross

      Customer Service Representative Interview

      Jul 11, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Premera Blue Cross

      Interview

      The interviewing process was the most unprofessional process that I’ve ever experienced. Filled out application and got a response maybe 2 days later saying that they wanted to move forward with a live interview. Scheduled the live interview. Spent time prepping as one should only for the interviewer not to show up on the scheduled day and time. Very disappointing but i understand things happen. So I reach out to them and reschedule. Luckily this time she shows up but never acknowledges or apologizes for them mishap the week prior. That’s a big red flag for me. The interview went good. Was instructed to send in speed test results and that a someone would contact in a few days with next steps. I sent in the information they requested and sent a thank you email to my interviewer. No response. Not from the information they asked me to send in or from the thank you email. 2 weeks pass and I didn’t hear anything. No follow up.. nothing. I made a decision then that I would never work for this company. To unorganized and lack of accountability. First impressions are important. I understand that things happen but if you are not following up with potential candidates how are you treating the employees you already have. Disappointing for sure

      Interview questions [1]

      Question 1

      Why do you want to work at premera?
      1 Answer
      2

      Customer Service Representative (CSR) Interview

      Jul 8, 2023
      Anonymous employee
      Spokane, WA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Premera Blue Cross (Spokane, WA)

      Interview

      Easy , informational , comforting. Really great interview process. Video chat interview lasted about 30 minutes , easy process like any other interview , don’t hesitate to ask questions. Really great interview.

      Interview questions [1]

      Question 1

      Experience , solution questions, explain yourself
      Answer question

      Customer Service Representative Interview

      Jul 2, 2023
      Anonymous employee
      Mountlake Terrace, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Premera Blue Cross (Mountlake Terrace, WA)

      Interview

      I went to an hiring fair held at a local hotel near the main campus. It was fast paced, but very efficient. Altogether the whole process was average with good communication.

      Interview questions [1]

      Question 1

      What are my strengths and weaknesses.
      1 Answer

      Top companies for "Compensation and Benefits" near you

      avatar
      Sun Life
      3.8★Compensation and benefits
      avatar
      Intact
      3.8★Compensation and benefits
      avatar
      Travelers
      4.1★Compensation and benefits
      avatar
      Co-operators
      3.5★Compensation and benefits