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      Customer Service Agent Interview

      Feb 16, 2020
      Anonymous interview candidate
      Tel Aviv-Yafo
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at PayPal (Tel Aviv-Yafo) in Jan 2020

      Interview

      Applied online. Received an email stating I was shortlisted. In the email asked to pick a date for a phone interview. Had a phone interview. Then received an email stating onto next stage. Had to do an online test in 2 languages. Then received an email advising onto next stage. Then received a call for a panel interview. HR representatives personable and not intimidating, although a long process, it was a pleasant experience.

      Interview questions [1]

      Question 1

      They asked to describe how I handled an irate client.
      1 Answer

      Other Customer Service Agent interview reviews for PayPal

      Customer Service Agent Interview

      Oct 1, 2020
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I applied online. I interviewed at PayPal

      Interview

      It took so long to get through every step, nearly 2 month. Finally I got the job and I quiet happy with the company. Probably it took that long due to the Covid

      Interview questions [1]

      Question 1

      What do you knos about paypal?
      Answer question

      Customer Service Agent Interview

      Jan 20, 2014
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at PayPal (Dublin, Dublin) in Oct 2013

      Interview

      - I applied online, recommended by a friend, and in more or less two days I received a phone call. This is the first step of the process, a phone interview, in which actually the interviewer spoke more than me. The interview consisted in general questions about my CV and past experience, plus some little examples. - Next step consists on a phone language test. Pretty easy. They gave you by phone fake addresses and names, so you have to write them down, and later you're asked questions about that. In my case, the test was in English and Spanish. - After that, I received an email with an interview appointment. The two team leaders of the Spanish customer care department interviewed me, in a competency based interview (prepare a ton of examples of your previous experiences that may be related with the job). This took around an hour, and it was in Spanish and in English, simultaneously. -Last step of the process is another language test, this time written. They give you 45 minutes to answer two fake emails (one in Spanish and one in English, in my case) and to write in a few words why do you want to work for PayPal (in Spanish). Don't worry in you can't answer correctly the queries, what they're checking is your language skills. - After all that, they told me they were going to check and my references and will call me back with the final decision. The next morning, I received a phone call saying me that I wasn't selected.

      Interview questions [1]

      Question 1

      They asked me several times about how I felt working with deadlines and how would I react if I find some challenge I don't know how to deal with.
      1 Answer
      9

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