I applied online. The process took 2 weeks. I interviewed at Optimity (UK) (London, England) in Dec 2019
Interview
Group interview. Was not personalised in any way - sat in a room with 12 other people without any knowledge of how many jobs were on offer etc. there was about six people interviewing so it was a lot!
Interview questions [1]
Question 1
Mostly team building exercises but also asked some customer service questions.