Glassdoor users rated their interview experience at On Call Centre as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Representative (CSR) and rated their interviews as the hardest, whereas interviews for Customer Service Representative (CSR) and roles were rated as the easiest.
I applied online. I interviewed at On Call Centre (Ottawa, ON)
Interview
Customers service based question Based on experience and senarios Talk about Your skills Very friendly did not feel intimidated Interviewers are kind and open minded Interview was not long it took about 30 mins
Interview questions [1]
Question 1
What would you do when a customer was unhappy about your service?