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      Nordstrom

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      Sales Associate- Rack Interview

      Aug 15, 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 days. I interviewed at Nordstrom

      Interview

      After applying on their website, I received an email to schedule a phone interview. You do get asked several questions about your previous work history and what and how you resolved several customer related situations. If they like your answers, they will automatically schedule you to meet with a lead or assistant manager in the store. Usually within the next day or two. You will be asked many of the same questions you got asked in your initial phone interview, as well as 15-20 other questions about how you have or would handle a certain situation with picky customers, irate customers, employee drama situations, and of course, how you convince a customer to open up their Nordstrom Visa or even Nordstrom rewards card. Once again, if she liked your responses, she will then set up a third interview with the store manager the following day or a few days after for a few more questions mostly about yourself and what type of experience you have and how long you see yourself in the company. Most of them have more than 4+years, so I'm sure they want to hear that you will be staying long term as they do promote from within.

      Interview questions [1]

      Question 1

      There are several, but they do focus on your reply to the question of how comfortable are you selling or offering the Nordstrom Visa to every customer.
      Answer question

      Other Sales Associate- Rack interview reviews for Nordstrom

      Sales Associate- Rack Interview

      Nov 19, 2016
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 3 weeks. I interviewed at Nordstrom (Chicago, IL)

      Interview

      Applied online. About 2 weeks later received an "online "interview" which was a 3 minute process asking me what time was I available for a in person interview. Received 2 interviews on the day of the interview, with a tutor of the store. About a week later received a job offer. I had no sales experience.

      Interview questions [1]

      Question 1

      Why do you want to work at the Nordstrom Rack? Where do you see yourself in 5 years? Tell me about yourself.
      1 Answer
      3

      Sales Associate- Rack Interview

      Oct 22, 2016
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Nordstrom (Los Angeles, CA) in Oct 2016

      Interview

      l appied online...then i had a phone interview took about 3 weeks.. i was then set up with a store interview with the depts, mangers they were very nice to talk to..

      Interview questions [1]

      Question 1

      why do you wanna work here. whats your avabilty
      1 Answer

      Sales Associate- Rack Interview

      Jun 2, 2016
      Anonymous interview candidate
      No offer
      Neutral experience

      Application

      I interviewed at Nordstrom

      Interview

      I had an 11 o'clock interview got there at 10:45am they took me right away asked my availability I said 8am to 3pm being I have classes at 4pm can only work day shift and I have part time work on Saturday and Sunday she said they usual like ppl to have open availability starting from 6am to 11pm which I didn't see why when the position was only 15-20hrs.The interview was ok a little awkward as usual but I could tell she wasn't too fond of me and btw I do have 8 years experience in customer service.

      Interview questions [2]

      Question 1

      what did I do when a customer wasn't so pleasant.
      1 Answer

      Question 2

      How do you work in a team?
      1 Answer