Sales Representative applicants have rated the interview process at Nordstrom with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Sales Representative according to 2 Glassdoor interviews include:
Phone interview: 29%
Presentation: 14%
Skills test: 14%
One on one interview: 14%
Personality test: 14%
Group panel interview: 14%
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I applied online. I interviewed at Nordstrom (Austin, TX) in Nov 2020
Interview
It was really fast! I applied on a Tuesday and got a call the next day, interviewed over facetime Thursday and got my job offer the same day. It was a pretty in depth interview but I felt prepared at the same time.
Interview questions [1]
Question 1
A lot of scenario based questions, something to the degree of "how would you handle an upset customer?" and department-specific questions: "what questions would you ask a customer who is looking to buy jewelry?"
Pretty straightforward: you apply online, then get a quick phone screen to confirm availability, department interest, and basic customer-service experience, followed by an in-person interview—often with the department manager and sometimes a second manager—focused on behavioral questions (“tell me about a time…”) around selling, handling difficult customers, teamwork, and meeting goals; you may also do a brief floor walkthrough or shadow to see how you interact with customers and how you’d approach styling/upselling, and if it goes well you’ll hear back within a few days to a week for an offer and background check/onboarding.
Interview questions [1]
Question 1
What is your opinion on diversity in the workplace?
Was a quick interview with multiple questions about your background and why you want to be hired at the company. I was hired on the spot was a very friendly environment that was easy to bounce off of the managers.
It was a fairly simple and short process. I talked with HR on the phone first then the department manager. It was for the holiday season and they were eager to hire