I interviewed at Newcastle Strategic Solutions (Newcastle upon Tyne, England)
Interview
Video call interview, normsl expected questions, less than an hour long, multiple interviewers, nice people, only one interview not multiple interviews, provided an email with advice how to prep for it
I applied online. I interviewed at Newcastle Strategic Solutions (London, England) in May 2022
Interview
Two interviews one over the phone the other via zoom
I was asked a series of questions about how to deal with customers then I was called back for a second interview by video and asked similar questions
Interview questions [1]
Question 1
Customer services how I would deal with complaints and issues
I applied through a recruiter. The process took 2 weeks. I interviewed at Newcastle Strategic Solutions (Newcastle upon Tyne, England) in May 2022
Interview
5 Basic Competency Based Questions focusing on assessing candidate suitability, experience and fit for role and organisation followed by Q&A. Structured process. Provided you are prepared and comfortable with STAR, this process allows you to perform well.
Interview questions [1]
Question 1
Ie. Tell me about a time you went the extra mile for a customer, Tell me about a time when you did not meet a target or a goal, Tell me how you managed a difficult situation etc.