I applied online. The process took 1+ week. I interviewed at Netflix (Salt Lake City, UT) in Dec 2015
Interview
I submitted my application online and got a phone to set up a phone interview two or three days after I applied. I was sent an email to complete which covered typing, tech knowledge, and grammer. The phone interview is more of a general Q&A about work experience and how you respond to customers. When you are speaking to the recruiter make sure to use "the STAR method" when responding to behavior based questions. I passed the first step in the process. They invited me out to an interview at the call center. Note the interview really does take 2 hours. The first part of the interview you listen to other agents on the phone. After that you pull into a meeting room and do group role playing. After that I did another interview one on one. One of the interview questions was my attendance record. When I said I was only late twice in the last year the interviewer didn't like the answer. I told him that it was because of the snow. (Keep in mind I live in Utah) he looked dumbfounded. He asked how I could have not been late. My response was leave my house earlier. He still looked very confused. After going through that process I knew I didn't have the job but I wanted to write in here for those of you who want the job. My suggestion for applicants is: Be very extrovetred and make sure to be very personable in the role play part of the interview. If you introvtred this job process probably won't be your style but make to practice before hand.
Interview questions [1]
Question 1
The phone interview the question was: Tell me one time you received criticism and how you dealt with that.
Got to very last stage.
Process was:
1 30 min interview with HR
1 30 min interview with Hiring Manager
3 30 min interviews with three stakeholders (people you'd work with if you got the role)
Interview questions [1]
Question 1
Why Netflix?
Why Account Management?
What do you see the challenge for Netflix be?
I applied through a recruiter. I interviewed at Netflix
Interview
HR, Manager, Panel Interview - included people on variety of teams, and in-person interviews. There were a total of 5 or 6 rounds of interviews. The in-person interview was last step before hiring.
I applied through an employee referral. The process took 2 weeks. I interviewed at Netflix
Interview
Straightforward process, with 3 interviews: recruiter, hiring manager, peer interview. highlighting so much on the experience you have, quite chaotic but transparent with the process and what they are looking for. Very performance based.
