It was very pleasant and overall a positive experience. They were friendly and professional and showed keen interest in my experience and answers. It was just a regular interview. They asked some questions and I told them about me and my experience.
Interview questions [1]
Question 1
Discussed previous customer service experience and shared how my demeanor aligns with the massage place's welcoming atmosphere.
I applied online. The process took 1 week. I interviewed at Massage Sway (Austin, TX) in Nov 2019
Interview
I met with the owners and the spa director at a restaurant. The interview process was great in that they were very welcoming and kind. They communicated clearly what they were looking for in management and their expectations for not only the position but for the company itself.
Interview questions [1]
Question 1
In your previous position, did you ever have to handle client concerns and how did you approach the situation?
I applied online. The process took 1 week. I interviewed at Massage Sway (Austin, TX) in Oct 2016
Interview
Submitted my application, response to resume was super quick. Schedule of the interview and practical was within the week. The practical was a full 50 min, longer than I expected, but they did tell me that up front. Toured the spa, good interview questions then performed my practical on one of the managers/ owners.
Interview questions [1]
Question 1
Give an example of good customer service that I have experienced recently.