Process consisted of extensive online tests, followed by a phone interview and assessment day. The assessment day was well organised and lead by managers in relevant business areas. Those carrying out the interview were professional and made you feel at ease; overall a good experience. Feedback was offered as a follow up.

one group interview, four or three of you will have a discussion based on a question, it's about customer experience; and a 1V1 interviews about your personality. another 1V1 interview about your ability.