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      Marks & Spencer

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      Customer Assistant Interview

      Nov 7, 2014
      Anonymous employee
      Clacton-on-Sea, Essex, East of England, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Marks & Spencer (Clacton-on-Sea, Essex, East of England, England) in Nov 2014

      Interview

      when I applied online I had to go through a choice based questionnaire and place them into how I rate them along with most important least important then a video with what you would do with the given situation in the video this lasted around 40 minutes I was then told to pick a date as I had passed the test and it showed a number of dates and I picked one On the day of assessment/interview I had to go the information desk and sign in I was then taken upstairs to the waiting room I only waited about 5 minutes before I was invited in once in I was introduced to the 2 ladies who interviewed me and made to feel at ease I was then told I would be doing a role play they left me with the details of the role play which was to do with a lady cooking a vegetarian lasagne and had come in for butternut squash but we were out of stock and I made the suggestion of sweet potato instead and made some suggestions for the other meals and said about new potatoes' going with a certain meal I was given a sheet once finished that said what did I do well and why what could of I done better and why I was then introduced to the line manager who carried out a very simple interview with the normal questions nothing unexpected

      Interview questions [1]

      Question 1

      none they are all standard interview questions
      Answer question

      Other Customer Assistant interview reviews for Marks & Spencer

      Customer Assistant Interview

      Jun 9, 2026
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer (London, England)

      Interview

      Very chilled out interview with a few questions about simple stuff like what you would do in a confrontational event. Really nice interviewer, felt more like a chat than an interview.

      Interview questions [1]

      Question 1

      What would you do if a member of the public was being confrontational?
      1 Answer

      Customer Assistant Interview

      Jun 18, 2026
      Anonymous interview candidate
      Glasgow, Scotland
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Marks & Spencer (Glasgow, Scotland) in Jun 2026

      Interview

      The interview lasted about 40 minutes, with a lot of questions about how you have handled situations previously and why you are a good candidate for them. Overall, an average interview just come prepared with the latest news and up to date product knowledge of the company.

      Interview questions [1]

      Question 1

      When is a time you took ownership for something that you didn't have to.
      Answer question

      Customer Assistant Interview

      Jun 28, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Marks & Spencer in Jun 2026

      Interview

      Very relaxed, asked about 4 questions, generic ones like tell me about yourself. Then asked more skills based ones, like a time you worked well under pressure. But overall good

      Interview questions [1]

      Question 1

      A time you worked well under pressure.
      Answer question