Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Marks & Spencer

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Marks & Spencer reviews | Marks & Spencer jobs | Marks & Spencer salaries | Marks & Spencer benefits
      Marks & Spencer interviewsMarks & Spencer Customer Assistant interviewsMarks & Spencer interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Assistant Interview

      Oct 22, 2012
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Marks & Spencer

      Interview

      completed the online assessment of multiple choice question then went for the one on one interview. My roleplay topic was the missing cake, you are presented with special offers in the booklet with which to shows your knowledge of add on sales and giving details of other stores ( hint use both of those details). Read the booklet very closely to pick out the main details. Very friendly and easy going interviewee then had a short talk with a manager who asked the normal interview questions, why m&s? what service would you expect if you walked into m&s to buy something today etc etc.

      Interview questions [1]

      Question 1

      Having to assess yourself on your performance which they then ask you to explain to them after.
      Answer question
      3

      Other Customer Assistant interview reviews for Marks & Spencer

      Customer Assistant Interview

      Jun 9, 2026
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer (London, England)

      Interview

      Very chilled out interview with a few questions about simple stuff like what you would do in a confrontational event. Really nice interviewer, felt more like a chat than an interview.

      Interview questions [1]

      Question 1

      What would you do if a member of the public was being confrontational?
      1 Answer

      Customer Assistant Interview

      Jun 18, 2026
      Anonymous interview candidate
      Glasgow, Scotland
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Marks & Spencer (Glasgow, Scotland) in Jun 2026

      Interview

      The interview lasted about 40 minutes, with a lot of questions about how you have handled situations previously and why you are a good candidate for them. Overall, an average interview just come prepared with the latest news and up to date product knowledge of the company.

      Interview questions [1]

      Question 1

      When is a time you took ownership for something that you didn't have to.
      Answer question

      Customer Assistant Interview

      Jun 28, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Marks & Spencer in Jun 2026

      Interview

      Very relaxed, asked about 4 questions, generic ones like tell me about yourself. Then asked more skills based ones, like a time you worked well under pressure. But overall good

      Interview questions [1]

      Question 1

      A time you worked well under pressure.
      Answer question