I originally applied online which involved a short quiz on the customer service role and two different assessments. They will tell you if you have passed or not once you have completed the assessments. If successful, you can then arrange an interview assessment in store. I arrived to my assessment today and was taken upstairs. Was waiting around 20 minutes until I was called in. The assessment started with a role play in which I was given some information and had to plan my role play when the women entered the store. I provided all the information I could, but the women came back and told me I was unsuccessful as I forgot to mention an item which was ridiculous. I have previously worked in retail and have experience, but the fact that I did not even get the opportunity to show my skills was terrible. Never again will I be applying to this company.