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      Customer Success Manager Interview

      Sep 13, 2016
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at LinkedIn (Dublin, Dublin) in Sep 2016

      Interview

      Initial call with hiring manager and recruiter, followed by phone call with hiring manager, followed by mock client presentation and interview onsite with hiring manager and team member, I was disappointed that, following the progression to an in-person interview and mock client meeting, the communication that my application would not be taken further was via a generic email. My preference in these circumstances would be to have the decision communicated via phone, as this is a more human approach, and gives the candidate the opportunity to gain feedback

      Interview questions [1]

      Question 1

      Tell us about your biggest success
      Answer question
      4

      Other Customer Success Manager interview reviews for LinkedIn

      Customer Success Manager Interview

      Jul 17, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at LinkedIn

      Interview

      There were four rounds of interviews. Started with Phone screening from Recruiter, followed by hiring manager interview and thereafter peer interview and ended with panel interview. Panel interview consisted of a case study.

      Interview questions [1]

      Question 1

      Strategies to manage the book of accounts.
      Answer question

      Customer Success Manager Interview

      Nov 29, 2024
      Anonymous interview candidate
      Hong Kong
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at LinkedIn (Hong Kong) in Jul 2024

      Interview

      I was approached by a LinkedIn in-house recruiter in July 2024, and interviewed during that month. The process included 4 interview rounds across 2 weeks. Round 1: HR Interview Round 2: Hiring Manager Interview Round 3: Peer Interview Round 4: Case Study (1-week prep) followed by a Panel Interview with the Hiring Manager and Head of Sales (1.5 hours) It was overall a very enjoyable experience. At each stage, you could tell the interviewers spent time looking into your profile and asked thought-provoking questions. They showed interest in your responses and compelled you to share more about yourself and your experiences. The interviewers were all personable and displayed top-tier professionalism throughout the interview process.

      Interview questions [1]

      Question 1

      What skills in your current role do you think are translatable to LinkedIn?
      Answer question

      Customer Success Manager Interview

      Jan 28, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at LinkedIn

      Interview

      interview and business role play presentation on a few interview steps, it can take over 2 months, phone screen as well. Be prepared and get to know all products and why you applied.

      Interview questions [1]

      Question 1

      why do you want to work here
      Answer question
      2

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