I applied through university. I interviewed at Liberty Mutual Insurance
Interview
1) Take an online assessment test that gauges your professionalism and customer service acumen
2) Phone interview with Human Resources representative (mainly informational, logistics)
3) In-person interview with manager (present business plan, situational questions)
4) In-person interview with manager's boss (unable to answer because I have yet to be scheduled)
Interview questions [1]
Question 1
1) Phone interview: mainly informational interview, training process, salary, etc
2) In-person: many situational questions (ex. "Explain a time when you had to complete a task in a limited amount of time?"); prepare business plan
I applied online. I interviewed at Liberty Mutual Insurance (San Antonio, TX) in Aug 2025
Interview
Phone interview is a basic overview of the role. Generally 30 minutes long. Second interview is on a video call. You will need to prepare for the second interview. There will be a role play scenario in which you must sell their product to the hiring manager. Some due diligence is required.
Interview questions [1]
Question 1
Can you give me a scenario where you had to overcome a rebuttal?
Short, did not make it far in the interview process. Would apply again when I have gained more experience. I’m filling out this so I can see a salary review on another company.
I applied online. I interviewed at Liberty Mutual Insurance in Sep 2020
Interview
Interview was 30 minutes long, the interviewer did not seem interested but just wanted to get it over with. This made me very nervous. I have not received word if I got the job yet.
Interview questions [1]
Question 1
Have you ever worked at a job where you had to meet a specific quota?