Liberty Mutual Insurance Reviews | Glassdoor.ca

Liberty Mutual Insurance Reviews

Updated Aug 25, 2019

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Found 4530 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
71%
Approve of CEO
Liberty Mutual Insurance CEO David H. Long
David H. Long
1981 Ratings
Pros
  • "Striving for a good work/life balance for everyone(in 442 reviews)

  • "Great benefits (work flex schedules, maternity/paternity leaves, etc(in 339 reviews)

Cons
More Pros and Cons
  1. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance

    Pros

    People are great, management is understanding and benefits are great.

    Cons

    Lots of red tape, pay is usually below industry average, hard to move up unless management likes you personally.

    Liberty Mutual Insurance2016-07-24
  2. "Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance part-time for less than a year

    Pros

    Good environment ,team work and support

    Cons

    Salary not satisfied, Stressful work

    Advice to Management

    Schedule updates should be relevant

    Liberty Mutual Insurance2018-04-09
  3. "Underwriter"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Liberty Mutual Insurance

    Pros

    Strong company going through some changes at the time. Good international presence, training was solid, well known in the industry.

    Cons

    Rigid structure and very protective middle management functions. Little adaptability to change in the industry based on a respectable past success - but this is a weakness not a strength

    Liberty Mutual Insurance2017-06-07

    Liberty Mutual Insurance Response

    June 7, 2017Talent and Enterprise Services

    Thank you for your feedback here! We're happy you were satisfied with your experience at Liberty Mutual.

  4. "Senior Underwriting Assistant"

    StarStarStarStarStar
    Former Employee - Senior Underwriting Assistant in Toronto, ON
    Recommends

    I worked at Liberty Mutual Insurance

    Pros

    An overall great atmosphere and the Social Committee keeps the staff interactive. For a large corporation the staff are very friendly. Salary is competitive.

    Cons

    The premium coding system is confusing. Heavy workload.

    Advice to Management

    Consult with the Underwriting Assistants and find out what their issues are. Treat them as equals. It will help morale.

    Liberty Mutual Insurance2015-08-18
  5. "Used to be a great place to work years ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Worked In the Field 
    Doesn't Recommend
    Negative Outlook

    I worked at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    Salaries are competitive with other insurance companies

    Cons

    Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

    Advice to Management

    Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.

    Liberty Mutual Insurance2013-06-04
  6. "Love working here"

    StarStarStarStarStar
    Current Employee - Bodily Injury Claims Specialist 

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    The culture & environment. Employees are really valued

    Cons

    There is often a lack of transparency with changes

    Liberty Mutual Insurance2019-08-25
  7. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Roanoke, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    Flexibility Able to sell through multiple companies

    Cons

    Lower residual income than other companies

    Liberty Mutual Insurance2019-08-25
  8. "Great place to learn about insurance and sells"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Blue Bell, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    Great training and managers

    Cons

    Salary decreases with time

    Liberty Mutual Insurance2019-08-26
  9. "Good Company"

    StarStarStarStarStar
    Current Employee - Risk Control Consultant 

    I have been working at Liberty Mutual Insurance full-time for more than 5 years

    Pros

    Good work life balance. Good resources to support career growth as a young consultant. Great people who look to support you.

    Cons

    Technology and systems are behind.

    Liberty Mutual Insurance2019-08-25
  10. "Great Company to work for"

    StarStarStarStarStar
    Current Employee - Senior Customer Service Representative in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    Awesome benefits, good work/life balance

    Cons

    PTO process could use some work, but nothing major

    Liberty Mutual Insurance2019-08-22
Found 4530 reviews