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Liberty Mutual Insurance

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Liberty Mutual Insurance

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Liberty Mutual Insurance Reviews

Updated Nov 29, 2023

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Found 8,551 of over 9K reviews
3.8
69% Recommend to a Friend
Liberty Mutual Insurance President and CEO  Tim Sweeney
65% Approve of CEO

Found 8,315 of over 9K reviews

3.8
69%
Recommend to a Friend
65%
Approve of CEO
Liberty Mutual Insurance President and CEO  Tim Sweeney
Tim Sweeney
514 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and very flexible(in 1012 reviews)
  • "The pay was good and everyone who worked there was very knowledgable(in 622 reviews)
  • "Good work/life balance if you take the initiative and don't let them force you into more work.(in 549 reviews)
  • "It was a great small company to work for and the people I worked with were great.(in 432 reviews)
  • "Flexible work from home options.(in 310 reviews)
Cons
  • "poor management and pressure to succeed equated to poor ethics to meet sales numbers(in 381 reviews)
  • "There are good managers but also many mediocre and poor managers.(in 220 reviews)
  • "Bad Upper Management(in 132 reviews)
  • "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently.(in 101 reviews)
  • "Obvious favoritism with no reason.(in 72 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Liberty Mutual Insurance and is not affected by filters.

    1. 5.0
      FEATURED REVIEW
      Aug 17, 2023
      Claims Adjuster
      Current Employee, less than 1 year
      Marlton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hybrid schedule (in office 2 days a month), great base pay, background in insurance not needed, 6 weeks of training including licensing, reachable managers and help whenever you need it, schedule flexibility, great atmosphere and numerous opportunities to move within the company.

      Cons

      Not a fully remote position, must live within an hour of a liberty mutual office.

      2
      1. 5.0
        Oct 4, 2023
        Anonymous
        Current Employee
        Toronto, ON
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Really collaborate, positive culture. Such a great group of people. The company seems to genuinely do all that it can to live it's values. Good benefits and overall compensation.

        Cons

        The workloads can get heavy, but there's really a feeling of working together to achieve goals.

      2. Join the Liberty Mutual Insurance team
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        1. 5.0
          Sept 28, 2023
          Insurance Agent
          Current Employee
          Trois-Rivières, QC
          Recommend
          CEO Approval
          Business Outlook

          Pros

          benefits and position and money

          Cons

          good and well there is good

          1. 5.0
            Aug 21, 2023
            Operations Associate
            Current Employee, less than 1 year
            Vancouver, BC
            Recommend
            CEO Approval
            Business Outlook

            Pros

            -Generous company -Great people -Excellent engagement

            Cons

            -Slow growth -Perpetually short staffed

            1. 4.0
              Aug 16, 2023
              Senior Fianance Analyst
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              a lot of learning a lot of opportunity

              Cons

              A lot of work no work life balance

              1. 2.0
                Jul 11, 2023
                Senior Analyst
                Current Employee, more than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Great company with not so great leadership

                Cons

                Leadership are on the same page and this trickles down.

                1
                1. 5.0
                  May 9, 2023
                  Workplace Operations Specialist
                  Current Employee, less than 1 year
                  Toronto, ON
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Everything Good pension Good vacation: 3 weeks + 5 sick days

                  Cons

                  Anything at all. I really enjoyed the company

                  1. 5.0
                    Apr 19, 2023
                    Claims Specialist
                    Current Employee, more than 5 years
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    work from home 4 days a week and 1 day in the office. Benefits are good. Good management.

                    Cons

                    Some technology is good and others not so much

                    1. 3.0
                      Apr 17, 2023
                      Underwriter
                      Former Employee
                      Montreal, QC
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      stable environment, nice co workers

                      Cons

                      slow outdated process unclear growth opportunities

                      1. 5.0
                        Apr 10, 2023
                        Systems Administrator
                        Current Employee, more than 1 year
                        Toronto, ON
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        very good company to work

                        Cons

                        bit of technical training needed

                      Viewing 1 - 10 of 8,315 Reviews
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                      Liberty Mutual Insurance Reviews FAQs

                      Liberty Mutual Insurance has an overall rating of 3.8 out of 5, based on over 9,349 reviews left anonymously by employees. 69% of employees would recommend working at Liberty Mutual Insurance to a friend and 60% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has decreased by -1% over the last 12 months.

                      69% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

                      Popular Careers with Liberty Mutual Insurance Job Seekers

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Barista

                      Does anyone know of any cafes currently hiring?

                      1
                      0 Comments

                      Product Design Engineer

                      Any genuinely good way to answer the "biggest weakness" question without sounding like a cliche. Anyone have any good examples?

                      4
                      5 Comments

                      Travel Specialist

                      I interview with this place about a week and a half ago. I think it went well and in the interview she said the next step would be a writing example, so I did that. Sent it to them the day it was due and haven't heard back since. She did say any next steps would be after thanksgiving since everyone was busy and their calendars full last week. I followed up on Monday with an email, but haven't heard back. Maybe it's taking awhile or should I try again end of week? I would at least like feedback.

                      3
                      2 Comments

                      Glassdoor has 9,349 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.