Liberty Mutual Insurance Reviews | Glassdoor.ca

Liberty Mutual Insurance Reviews

Updated 19 October, 2018
3,702 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
1,631 Ratings

3,702 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Toronto, ON
    Former Employee - Financial Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People are great, management is understanding and benefits are great.

    Cons

    Lots of red tape, pay is usually below industry average, hard to move up unless management likes you personally.


  2. "Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Kitchener, ON
    Former Employee - Cashier in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance part-time (Less than a year)

    Pros

    Good environment ,team work and support

    Cons

    Salary not satisfied, Stressful work

    Advice to Management

    Schedule updates should be relevant

  3. "Underwriter"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Strong company going through some changes at the time. Good international presence, training was solid, well known in the industry.

    Cons

    Rigid structure and very protective middle management functions. Little adaptability to change in the industry based on a respectable past success - but this is a weakness not a strength

    Liberty Mutual Insurance Response

    7 Jun, 2017 – Talent and Enterprise Services

    Thank you for your feedback here! We're happy you were satisfied with your experience at Liberty Mutual.


  4. "Senior Underwriting Assistant"

    StarStarStarStarStar
    Former Employee - Senior Underwriting Assistant in Toronto, ON
    Former Employee - Senior Underwriting Assistant in Toronto, ON
    Recommends

    Pros

    An overall great atmosphere and the Social Committee keeps the staff interactive. For a large corporation the staff are very friendly. Salary is competitive.

    Cons

    The premium coding system is confusing. Heavy workload.

    Advice to Management

    Consult with the Underwriting Assistants and find out what their issues are. Treat them as equals. It will help morale.


  5. "Used to be a great place to work years ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Worked In the Field
    Former Employee - Worked In the Field
    Doesn't Recommend
    Negative Outlook

    I worked at Liberty Mutual Insurance full-time (More than 10 years)

    Pros

    Salaries are competitive with other insurance companies

    Cons

    Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

    Advice to Management

    Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.


  6. Helpful (1)

    "Inside sales agent - Insurance consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Sales Representative in Plano, TX (US)
    Current Employee - Specialty Sales Representative in Plano, TX (US)

    I have been working at Liberty Mutual Insurance full-time (More than 3 years)

    Pros

    The money is top tier in comparison to what other insurance companies pay their sales reps

    Cons

    just like any job its important to move on to other departments, positions or projects before burning out and hating your atmosphere and another commission restructure hits you

    Advice to Management

    try to understand the struggles a sales rep goes through on a deeper level, rather than continue a revolving door mentality


  7. Helpful (1)

    "Great work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Director
    Current Employee - Assistant Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 10 years)

    Pros

    Great place to work. Remote options are growing and the flexible work arrangements are becoming excellent. Pay is good compared to the industry and benefits are up to industry standard also.

    Cons

    Health benefit options are not as good as in the past. Constant reorganizations continue within the company, but this is to be expected for continuous improvement.

  8. "Great!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in San Marcos, TX (US)
    Current Employee - Intern in San Marcos, TX (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance part-time (More than a year)

    Pros

    Flexible schedule, great boss, great work environment

    Cons

    Base salary lowers as you continue.

    Advice to Management

    None at this time


  9. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Claims Representative in Hunt Valley, MD (US)
    Former Employee - Senior Claims Representative in Hunt Valley, MD (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Good company to work for.Good people ,salary, bonus program ,retirement packages and advancement opportunities

    Cons

    None. Great experience good place to work

    Advice to Management

    Keep up the good work


  10. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Great people, nice managers, and transparent

    Cons

    The stress and push can be overwhelming


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