Liberty Mutual Insurance Reviews | Glassdoor.ca

Liberty Mutual Insurance Reviews

Updated Dec 7, 2019

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3.3
54%
Recommend to a Friend
69%
Approve of CEO
Liberty Mutual Insurance CEO David H. Long
David H. Long
1,873 Ratings
Pros
  • "Striving for a good work/life balance for everyone(in 483 reviews)

  • "Great benefits (work flex schedules, maternity/paternity leaves, etc(in 353 reviews)

Cons
More Pros and Cons
  1. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Financial Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance

    Pros

    People are great, management is understanding and benefits are great.

    Cons

    Lots of red tape, pay is usually below industry average, hard to move up unless management likes you personally.

    Liberty Mutual Insurance2016-07-24
  2. "Great Work-Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    Great work-life balance with provided flex-hours and working from home days. Great work culture atmosphere.

    Cons

    Too many changes in certain departments with Management and these changes are not transparent to the team.

    Liberty Mutual Insurance2019-10-29
  3. Helpful (2)

    "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Liberty Mutual Insurance full-time

    Pros

    great work environment and new offices

    Cons

    Management is out of touch with employees Limited growth opportunities

    Liberty Mutual Insurance2019-10-01
  4. Helpful (1)

    "Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance part-time for less than a year

    Pros

    Good environment ,team work and support

    Cons

    Salary not satisfied, Stressful work

    Advice to Management

    Schedule updates should be relevant

    Liberty Mutual Insurance2018-04-09
  5. "Underwriter"

    StarStarStarStarStar
     

    I worked at Liberty Mutual Insurance

    Pros

    Strong company going through some changes at the time. Good international presence, training was solid, well known in the industry.

    Cons

    Rigid structure and very protective middle management functions. Little adaptability to change in the industry based on a respectable past success - but this is a weakness not a strength

    Liberty Mutual Insurance2017-06-07
  6. "Senior Underwriting Assistant"

    StarStarStarStarStar
    Senior Underwriting Assistant in Toronto, ON
    Recommends

    I worked at Liberty Mutual Insurance

    Pros

    An overall great atmosphere and the Social Committee keeps the staff interactive. For a large corporation the staff are very friendly. Salary is competitive.

    Cons

    The premium coding system is confusing. Heavy workload.

    Advice to Management

    Consult with the Underwriting Assistants and find out what their issues are. Treat them as equals. It will help morale.

    Liberty Mutual Insurance2015-08-18
  7. "Used to be a great place to work years ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Worked In the Field 
    Doesn't Recommend
    Negative Outlook

    I worked at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    Salaries are competitive with other insurance companies

    Cons

    Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

    Advice to Management

    Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.

    Liberty Mutual Insurance2013-06-04
  8. Helpful (1)

    "Great company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Resolution Specialist in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    Great company/Company car (Chevrolet Traverse)

    Cons

    Stressful claim load. Even when you take time off they are still assigning you claims so you come back to work even more stressed out. Its almost like being punished for taking time off

    Liberty Mutual Insurance2019-12-05
  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Actuarial Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    Great compensation/benefits/retirement package. Flexible WFH (generally)

    Cons

    Lots of cutbacks on expenses, which all employees are feeling.

    Advice to Management

    Keep investing in your employees.

    Liberty Mutual Insurance2019-12-05
  10. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Policy Services Representative 

    I worked at Liberty Mutual Insurance full-time

    Pros

    good work environment, benefits, camaraderie

    Cons

    work load, lack of communication with management

    Liberty Mutual Insurance2019-12-05
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