Liberty Mutual Insurance Reviews | Glassdoor.ca

Liberty Mutual Insurance Reviews

Updated Oct 22, 2019

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
68%
Approve of CEO
Liberty Mutual Insurance CEO David H. Long
David H. Long
1,846 Ratings
Pros
  • "Striving for a good work/life balance for everyone(in 471 reviews)

  • "Great benefits (work flex schedules, maternity/paternity leaves, etc(in 348 reviews)

Cons
More Pros and Cons
  1. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Financial Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance

    Pros

    People are great, management is understanding and benefits are great.

    Cons

    Lots of red tape, pay is usually below industry average, hard to move up unless management likes you personally.

    Liberty Mutual Insurance2016-07-24
  2. Helpful (2)

    "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Liberty Mutual Insurance full-time

    Pros

    great work environment and new offices

    Cons

    Management is out of touch with employees Limited growth opportunities

    Liberty Mutual Insurance2019-10-01
  3. Helpful (1)

    "Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance part-time for less than a year

    Pros

    Good environment ,team work and support

    Cons

    Salary not satisfied, Stressful work

    Advice to Management

    Schedule updates should be relevant

    Liberty Mutual Insurance2018-04-09
  4. "Underwriter"

    StarStarStarStarStar
     

    I worked at Liberty Mutual Insurance

    Pros

    Strong company going through some changes at the time. Good international presence, training was solid, well known in the industry.

    Cons

    Rigid structure and very protective middle management functions. Little adaptability to change in the industry based on a respectable past success - but this is a weakness not a strength

    Liberty Mutual Insurance2017-06-07

    Liberty Mutual Insurance Response

    June 7, 2017Talent and Enterprise Services

    Thank you for your feedback here! We're happy you were satisfied with your experience at Liberty Mutual.

  5. "Senior Underwriting Assistant"

    StarStarStarStarStar
    Senior Underwriting Assistant in Toronto, ON
    Recommends

    I worked at Liberty Mutual Insurance

    Pros

    An overall great atmosphere and the Social Committee keeps the staff interactive. For a large corporation the staff are very friendly. Salary is competitive.

    Cons

    The premium coding system is confusing. Heavy workload.

    Advice to Management

    Consult with the Underwriting Assistants and find out what their issues are. Treat them as equals. It will help morale.

    Liberty Mutual Insurance2015-08-18
  6. "Used to be a great place to work years ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Worked In the Field 
    Doesn't Recommend
    Negative Outlook

    I worked at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    Salaries are competitive with other insurance companies

    Cons

    Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

    Advice to Management

    Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.

    Liberty Mutual Insurance2013-06-04
  7. Helpful (1)

    "A goo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Counsel in New York, NY
    Recommends
    Positive Outlook

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    Flexibility in work arrangements and a good group of coworkers

    Cons

    Pay is not tremendous and there is more focus on meeting system requirements than substance

    Liberty Mutual Insurance2019-10-22
  8. "This company is modernizing their business and workforce!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director Business Systems Projects in Dover, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    High paying, flexible work arrangements, care about employee experience

    Cons

    Managing through change is challenging to the day to day operations.

    Advice to Management

    Keep paying attention to Employee Opinion Survey results.

    Liberty Mutual Insurance2019-10-22
  9. "Awesome job! Great experiences and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - QA Analyst 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time for more than 10 years

    Pros

    Very flexible work schedule and vacation plan

    Cons

    Too many re-orgs so loses good talent

    Liberty Mutual Insurance2019-10-22
  10. "Great Local Team and Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriter in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    WFH 2 days/week now, but going to 3 days/week in Jan 2020. Great parental, military, and FTO leave.

    Cons

    Underwriter role is moving more towards sales / hybrid UW/Territoy Managet type work.

    Liberty Mutual Insurance2019-10-22
Found 4267 reviews