Liberty Mutual Insurance Reviews | Glassdoor.ca
Liberty Mutual Insurance Reviews
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    Liberty Mutual Insurance Reviews

    Updated Aug 25, 2019

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    Found 4530 reviews

    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    58%
    Recommend to a Friend
    71%
    Approve of CEO
    Liberty Mutual Insurance CEO David H. Long
    David H. Long
    1981 Ratings
    Pros

    • "Striving for a good work/life balance for everyone" (in 442 reviews)

    • "Great benefits (work flex schedules, maternity/paternity leaves, etc" (in 339 reviews)

    Cons
    More Pros and Cons

    1. "Great place to work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Financial Analyst in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance

      Pros

      People are great, management is understanding and benefits are great.

      Cons

      Lots of red tape, pay is usually below industry average, hard to move up unless management likes you personally.

      Liberty Mutual Insurance2016-07-24

    2. "Team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cashier in Kitchener, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance part-time for less than a year

      Pros

      Good environment ,team work and support

      Cons

      Salary not satisfied, Stressful work

      Advice to Management

      Schedule updates should be relevant

      Liberty Mutual Insurance2018-04-09
      3. Join the Liberty Mutual Insurance team
      See Our Latest Jobs

    3. "Underwriter"

      StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Liberty Mutual Insurance

      Pros

      Strong company going through some changes at the time. Good international presence, training was solid, well known in the industry.

      Cons

      Rigid structure and very protective middle management functions. Little adaptability to change in the industry based on a respectable past success - but this is a weakness not a strength

      Liberty Mutual Insurance2017-06-07

      Liberty Mutual Insurance Response

      June 7, 2017 – Talent and Enterprise Services

      Thank you for your feedback here! We're happy you were satisfied with your experience at Liberty Mutual.

    4. "Senior Underwriting Assistant"

      StarStarStarStarStar
      Former Employee - Senior Underwriting Assistant in Toronto, ON
      Recommends

      I worked at Liberty Mutual Insurance

      Pros

      An overall great atmosphere and the Social Committee keeps the staff interactive. For a large corporation the staff are very friendly. Salary is competitive.

      Cons

      The premium coding system is confusing. Heavy workload.

      Advice to Management

      Consult with the Underwriting Assistants and find out what their issues are. Treat them as equals. It will help morale.

      Liberty Mutual Insurance2015-08-18

    5. "Used to be a great place to work years ago"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Worked In the Field 
      Doesn't Recommend
      Negative Outlook

      I worked at Liberty Mutual Insurance full-time for more than 10 years

      Pros

      Salaries are competitive with other insurance companies

      Cons

      Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

      Advice to Management

      Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.

      Liberty Mutual Insurance2013-06-04

    6. "Love working here"

      StarStarStarStarStar
      Current Employee - Bodily Injury Claims Specialist 

      I have been working at Liberty Mutual Insurance full-time for more than a year

      Pros

      The culture & environment. Employees are really valued

      Cons

      There is often a lack of transparency with changes

      Liberty Mutual Insurance2019-08-25

    7. "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Outside Sales Representative in Roanoke, VA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Liberty Mutual Insurance full-time for more than 3 years

      Pros

      Flexibility Able to sell through multiple companies

      Cons

      Lower residual income than other companies

      Liberty Mutual Insurance2019-08-25

    8. "Great place to learn about insurance and sells"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Representative in Blue Bell, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time for more than 3 years

      Pros

      Great training and managers

      Cons

      Salary decreases with time

      Liberty Mutual Insurance2019-08-26

    9. "Good Company"

      StarStarStarStarStar
      Current Employee - Risk Control Consultant 

      I have been working at Liberty Mutual Insurance full-time for more than 5 years

      Pros

      Good work life balance. Good resources to support career growth as a young consultant. Great people who look to support you.

      Cons

      Technology and systems are behind.

      Liberty Mutual Insurance2019-08-25

    10. "Great Company to work for"

      StarStarStarStarStar
      Current Employee - Senior Customer Service Representative in Tampa, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time for more than a year

      Pros

      Awesome benefits, good work/life balance

      Cons

      PTO process could use some work, but nothing major

      Liberty Mutual Insurance2019-08-22
    Found 4530 reviews