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Liberty Mutual Insurance Reviews
Updated Nov 29, 2023
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Full-time, Part-time
English
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Found 8,551 of over 9K reviews
69% Recommend to a Friend
65% Approve of CEO
Found 8,315 of over 9K reviews
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Recommend to a Friend
Approve of CEO
Tim Sweeney
514 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Good work/life balance if you take the initiative and don't let them force you into more work." (in 549 reviews)
- "It was a great small company to work for and the people I worked with were great." (in 432 reviews)
Cons
- "poor management and pressure to succeed equated to poor ethics to meet sales numbers" (in 381 reviews)
- "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." (in 101 reviews)
Ratings by Demographics
This rating reflects the overall rating of Liberty Mutual Insurance and is not affected by filters.
- 5.0FEATURED REVIEWAug 17, 2023Claims AdjusterCurrent Employee, less than 1 yearMarlton, NJ
Pros
Hybrid schedule (in office 2 days a month), great base pay, background in insurance not needed, 6 weeks of training including licensing, reachable managers and help whenever you need it, schedule flexibility, great atmosphere and numerous opportunities to move within the company.
Cons
Not a fully remote position, must live within an hour of a liberty mutual office.
2 - 5.0Oct 4, 2023AnonymousCurrent EmployeeToronto, ON
Pros
Really collaborate, positive culture. Such a great group of people. The company seems to genuinely do all that it can to live it's values. Good benefits and overall compensation.
Cons
The workloads can get heavy, but there's really a feeling of working together to achieve goals.
- 5.0Sept 28, 2023Insurance AgentCurrent EmployeeTrois-Rivières, QC
Pros
benefits and position and money
Cons
good and well there is good
- 5.0Aug 21, 2023Operations AssociateCurrent Employee, less than 1 yearVancouver, BC
Pros
-Generous company -Great people -Excellent engagement
Cons
-Slow growth -Perpetually short staffed
- 4.0Aug 16, 2023Senior Fianance AnalystCurrent Employee
Pros
a lot of learning a lot of opportunity
Cons
A lot of work no work life balance
- 2.0Jul 11, 2023Senior AnalystCurrent Employee, more than 1 year
Pros
Great company with not so great leadership
Cons
Leadership are on the same page and this trickles down.
1 - 5.0May 9, 2023Workplace Operations SpecialistCurrent Employee, less than 1 yearToronto, ON
Pros
Everything Good pension Good vacation: 3 weeks + 5 sick days
Cons
Anything at all. I really enjoyed the company
- 5.0Apr 19, 2023Claims SpecialistCurrent Employee, more than 5 years
Pros
work from home 4 days a week and 1 day in the office. Benefits are good. Good management.
Cons
Some technology is good and others not so much
- 3.0Apr 17, 2023UnderwriterFormer EmployeeMontreal, QC
Pros
stable environment, nice co workers
Cons
slow outdated process unclear growth opportunities
- 5.0Apr 10, 2023Systems AdministratorCurrent Employee, more than 1 yearToronto, ON
Pros
very good company to work
Cons
bit of technical training needed
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Liberty Mutual Insurance Reviews FAQs
Liberty Mutual Insurance has an overall rating of 3.8 out of 5, based on over 9,349 reviews left anonymously by employees. 69% of employees would recommend working at Liberty Mutual Insurance to a friend and 60% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
69% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.
