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Liberty Mutual Insurance Reviews
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    Liberty Mutual Insurance Reviews

    Updated 19 October, 2018
    3,702 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Liberty Mutual Insurance President & CEO David H. Long
    David H. Long
    1,631 Ratings

    3,702 Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. "Great place to work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Financial Analyst in Toronto, ON
      Former Employee - Financial Analyst in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      People are great, management is understanding and benefits are great.

      Cons

      Lots of red tape, pay is usually below industry average, hard to move up unless management likes you personally.

    2. "Team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cashier in Kitchener, ON
      Former Employee - Cashier in Kitchener, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance part-time (Less than a year)

      Pros

      Good environment ,team work and support

      Cons

      Salary not satisfied, Stressful work

      Advice to Management

      Schedule updates should be relevant

      3. Join the Liberty Mutual Insurance team
      See Our Latest Jobs

    3. "Underwriter"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Strong company going through some changes at the time. Good international presence, training was solid, well known in the industry.

      Cons

      Rigid structure and very protective middle management functions. Little adaptability to change in the industry based on a respectable past success - but this is a weakness not a strength

      Liberty Mutual Insurance Response

      7 Jun, 2017 – Talent and Enterprise Services

      Thank you for your feedback here! We're happy you were satisfied with your experience at Liberty Mutual.

    4. "Senior Underwriting Assistant"

      StarStarStarStarStar
      Former Employee - Senior Underwriting Assistant in Toronto, ON
      Former Employee - Senior Underwriting Assistant in Toronto, ON
      Recommends

      Pros

      An overall great atmosphere and the Social Committee keeps the staff interactive. For a large corporation the staff are very friendly. Salary is competitive.

      Cons

      The premium coding system is confusing. Heavy workload.

      Advice to Management

      Consult with the Underwriting Assistants and find out what their issues are. Treat them as equals. It will help morale.

    5. "Used to be a great place to work years ago"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Worked In the Field
      Former Employee - Worked In the Field
      Doesn't Recommend
      Negative Outlook

      I worked at Liberty Mutual Insurance full-time (More than 10 years)

      Pros

      Salaries are competitive with other insurance companies

      Cons

      Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

      Advice to Management

      Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.

    6. Helpful (1)

      "Inside sales agent - Insurance consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Specialty Sales Representative in Plano, TX (US)
      Current Employee - Specialty Sales Representative in Plano, TX (US)

      I have been working at Liberty Mutual Insurance full-time (More than 3 years)

      Pros

      The money is top tier in comparison to what other insurance companies pay their sales reps

      Cons

      just like any job its important to move on to other departments, positions or projects before burning out and hating your atmosphere and another commission restructure hits you

      Advice to Management

      try to understand the struggles a sales rep goes through on a deeper level, rather than continue a revolving door mentality

    7. Helpful (1)

      "Great work/life balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Director
      Current Employee - Assistant Director
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time (More than 10 years)

      Pros

      Great place to work. Remote options are growing and the flexible work arrangements are becoming excellent. Pay is good compared to the industry and benefits are up to industry standard also.

      Cons

      Health benefit options are not as good as in the past. Constant reorganizations continue within the company, but this is to be expected for continuous improvement.

    8. "Great!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Intern in San Marcos, TX (US)
      Current Employee - Intern in San Marcos, TX (US)
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Liberty Mutual Insurance part-time (More than a year)

      Pros

      Flexible schedule, great boss, great work environment

      Cons

      Base salary lowers as you continue.

      Advice to Management

      None at this time

    9. Helpful (1)

      "Good Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Claims Representative in Hunt Valley, MD (US)
      Former Employee - Senior Claims Representative in Hunt Valley, MD (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance full-time (More than a year)

      Pros

      Good company to work for.Good people ,salary, bonus program ,retirement packages and advancement opportunities

      Cons

      None. Great experience good place to work

      Advice to Management

      Keep up the good work

    10. "Great company"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Liberty Mutual Insurance full-time

      Pros

      Great people, nice managers, and transparent

      Cons

      The stress and push can be overwhelming

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