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Liberty Mutual Insurance Reviews
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    Liberty Mutual Insurance Reviews

    Updated Oct 22, 2019

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    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    55%
    Recommend to a Friend
    68%
    Approve of CEO
    Liberty Mutual Insurance CEO David H. Long
    David H. Long
    1,846 Ratings
    Pros

    • "Striving for a good work/life balance for everyone" (in 471 reviews)

    • "Great benefits (work flex schedules, maternity/paternity leaves, etc" (in 348 reviews)

    Cons
    More Pros and Cons

    1. "Great place to work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Financial Analyst in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance

      Pros

      People are great, management is understanding and benefits are great.

      Cons

      Lots of red tape, pay is usually below industry average, hard to move up unless management likes you personally.

      Liberty Mutual Insurance2016-07-24
    2. Helpful (2)

      "Could be better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Liberty Mutual Insurance full-time

      Pros

      great work environment and new offices

      Cons

      Management is out of touch with employees Limited growth opportunities

      Liberty Mutual Insurance2019-10-01
      3. Join the Liberty Mutual Insurance team
      See Our Latest Jobs
    3. Helpful (1)

      "Team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cashier in Kitchener, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance part-time for less than a year

      Pros

      Good environment ,team work and support

      Cons

      Salary not satisfied, Stressful work

      Advice to Management

      Schedule updates should be relevant

      Liberty Mutual Insurance2018-04-09

    4. "Underwriter"

      StarStarStarStarStar
       

      I worked at Liberty Mutual Insurance

      Pros

      Strong company going through some changes at the time. Good international presence, training was solid, well known in the industry.

      Cons

      Rigid structure and very protective middle management functions. Little adaptability to change in the industry based on a respectable past success - but this is a weakness not a strength

      Liberty Mutual Insurance2017-06-07

      Liberty Mutual Insurance Response

      June 7, 2017 – Talent and Enterprise Services

      Thank you for your feedback here! We're happy you were satisfied with your experience at Liberty Mutual.

    5. "Senior Underwriting Assistant"

      StarStarStarStarStar
      Senior Underwriting Assistant in Toronto, ON
      Recommends

      I worked at Liberty Mutual Insurance

      Pros

      An overall great atmosphere and the Social Committee keeps the staff interactive. For a large corporation the staff are very friendly. Salary is competitive.

      Cons

      The premium coding system is confusing. Heavy workload.

      Advice to Management

      Consult with the Underwriting Assistants and find out what their issues are. Treat them as equals. It will help morale.

      Liberty Mutual Insurance2015-08-18

    6. "Used to be a great place to work years ago"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Worked In the Field 
      Doesn't Recommend
      Negative Outlook

      I worked at Liberty Mutual Insurance full-time for more than 10 years

      Pros

      Salaries are competitive with other insurance companies

      Cons

      Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

      Advice to Management

      Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.

      Liberty Mutual Insurance2013-06-04
    7. Helpful (1)

      "A goo"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Field Counsel in New York, NY
      Recommends
      Positive Outlook

      I have been working at Liberty Mutual Insurance full-time for more than a year

      Pros

      Flexibility in work arrangements and a good group of coworkers

      Cons

      Pay is not tremendous and there is more focus on meeting system requirements than substance

      Liberty Mutual Insurance2019-10-22

    8. "This company is modernizing their business and workforce!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Director Business Systems Projects in Dover, NH
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance full-time for more than 10 years

      Pros

      High paying, flexible work arrangements, care about employee experience

      Cons

      Managing through change is challenging to the day to day operations.

      Advice to Management

      Keep paying attention to Employee Opinion Survey results.

      Liberty Mutual Insurance2019-10-22

    9. "Awesome job! Great experiences and people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - QA Analyst 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Liberty Mutual Insurance full-time for more than 10 years

      Pros

      Very flexible work schedule and vacation plan

      Cons

      Too many re-orgs so loses good talent

      Liberty Mutual Insurance2019-10-22

    10. "Great Local Team and Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Underwriter in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time for more than 3 years

      Pros

      WFH 2 days/week now, but going to 3 days/week in Jan 2020. Great parental, military, and FTO leave.

      Cons

      Underwriter role is moving more towards sales / hybrid UW/Territoy Managet type work.

      Liberty Mutual Insurance2019-10-22
    Found 4267 reviews
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