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    Liberty Mutual Insurance Reviews

    Updated Dec 7, 2019

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    3.3
    54%
    Recommend to a Friend
    69%
    Approve of CEO
    Liberty Mutual Insurance CEO David H. Long
    David H. Long
    1,873 Ratings
    Pros

    • "Striving for a good work/life balance for everyone" (in 483 reviews)

    • "Great benefits (work flex schedules, maternity/paternity leaves, etc" (in 353 reviews)

    Cons
    More Pros and Cons

    1. "Great place to work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Financial Analyst in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance

      Pros

      People are great, management is understanding and benefits are great.

      Cons

      Lots of red tape, pay is usually below industry average, hard to move up unless management likes you personally.

      Liberty Mutual Insurance2016-07-24

    2. "Great Work-Life Balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Liberty Mutual Insurance full-time for more than a year

      Pros

      Great work-life balance with provided flex-hours and working from home days. Great work culture atmosphere.

      Cons

      Too many changes in certain departments with Management and these changes are not transparent to the team.

      Liberty Mutual Insurance2019-10-29
      3. Join the Liberty Mutual Insurance team
      See Our Latest Jobs
    3. Helpful (2)

      "Could be better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Liberty Mutual Insurance full-time

      Pros

      great work environment and new offices

      Cons

      Management is out of touch with employees Limited growth opportunities

      Liberty Mutual Insurance2019-10-01
    4. Helpful (1)

      "Team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cashier in Kitchener, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance part-time for less than a year

      Pros

      Good environment ,team work and support

      Cons

      Salary not satisfied, Stressful work

      Advice to Management

      Schedule updates should be relevant

      Liberty Mutual Insurance2018-04-09

    5. "Underwriter"

      StarStarStarStarStar
       

      I worked at Liberty Mutual Insurance

      Pros

      Strong company going through some changes at the time. Good international presence, training was solid, well known in the industry.

      Cons

      Rigid structure and very protective middle management functions. Little adaptability to change in the industry based on a respectable past success - but this is a weakness not a strength

      Liberty Mutual Insurance2017-06-07

    6. "Senior Underwriting Assistant"

      StarStarStarStarStar
      Senior Underwriting Assistant in Toronto, ON
      Recommends

      I worked at Liberty Mutual Insurance

      Pros

      An overall great atmosphere and the Social Committee keeps the staff interactive. For a large corporation the staff are very friendly. Salary is competitive.

      Cons

      The premium coding system is confusing. Heavy workload.

      Advice to Management

      Consult with the Underwriting Assistants and find out what their issues are. Treat them as equals. It will help morale.

      Liberty Mutual Insurance2015-08-18

    7. "Used to be a great place to work years ago"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Worked In the Field 
      Doesn't Recommend
      Negative Outlook

      I worked at Liberty Mutual Insurance full-time for more than 10 years

      Pros

      Salaries are competitive with other insurance companies

      Cons

      Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

      Advice to Management

      Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.

      Liberty Mutual Insurance2013-06-04
    8. Helpful (1)

      "Great company."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Claims Resolution Specialist in Richmond, VA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Liberty Mutual Insurance full-time for more than a year

      Pros

      Great company/Company car (Chevrolet Traverse)

      Cons

      Stressful claim load. Even when you take time off they are still assigning you claims so you come back to work even more stressed out. Its almost like being punished for taking time off

      Liberty Mutual Insurance2019-12-05

    9. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Actuarial Manager in Boston, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time for more than 3 years

      Pros

      Great compensation/benefits/retirement package. Flexible WFH (generally)

      Cons

      Lots of cutbacks on expenses, which all employees are feeling.

      Advice to Management

      Keep investing in your employees.

      Liberty Mutual Insurance2019-12-05

    10. "good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Policy Services Representative 

      I worked at Liberty Mutual Insurance full-time

      Pros

      good work environment, benefits, camaraderie

      Cons

      work load, lack of communication with management

      Liberty Mutual Insurance2019-12-05
    Found 4320 reviews
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