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      Client Success Manager Interview

      Aug 11, 2016
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1+ week. I interviewed at LearnUp (San Francisco, CA) in Jul 2016

      Interview

      The interview process began with an initial phone screen where I was asked about my background and experience at previous companies. Then it went on to a Skype interview where I was asked situational questions. After that I went in for an in-person interview where I was asked to perform an implementation exercise. The exercise asked me to design and present an implementation plan for a new client. I went on to interview with two additional people, the last interview was supposed to be with their CEO which I didn't make it to. I understand they are a small company so ever hire is vital to their overall health and well-being, which justifies the lengthier process.

      Interview questions [1]

      Question 1

      Explain a time when you went above and beyond for a client.
      Answer question

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