I applied in-person. The process took 2 weeks. I interviewed at LUSH North America (Vancouver, BC) in Oct 2015
Interview
Brief conversation one-on-one with one of the managers... While waiting to see a manager, applicants and some of the management/keyholders talked in small groups. Fairly casual conversation. Not so much about question-answer as just being able to carry a conversation about the company, products, yourself... At the second interview, done in small groups, everyone was paired with another prospective hire to do product demos on each other after watching one.
I applied online. I interviewed at LUSH North America
Interview
First there was a phone interview about 10-15 minutes long. I believe the phone interview was meant to see if there was a personality fit. If you passed the phone interview, there were scheduled in person interviews. The in person interview was basically a role-play sales demo selling a product of your choice after reading product description/details
I interviewed at LUSH North America (Pickering, ON)
Interview
Fairly easy, questions about working as a team and diving deeper than the typical selling process. Questions also surrounded your learning style, and how you like to show up for others.
Interview questions [1]
Question 1
Tell me about a situation in which your customer interaction didn't go as planned, and how did you solve it?
I applied online. The process took 2 weeks. I interviewed at LUSH North America in Sep 2024
Interview
It was first a phone call going over basic requirements, then an in-store interview going over a series of questions. Then they jumped right into doing mock demos to see how you could come across to customers
Interview questions [1]
Question 1
How will you support diversity and inclusion here?