Round 1 (30 Minutes) – ServiceNow Technical Discussion
Focus will be on your core ServiceNow knowledge and project experience.
Typical questions:
* Explain the projects you’ve worked on.
* Difference between Business Rules, Client Scripts, UI Policies, and Script Includes.
* When would you use Flow Designer versus Business Rules?
* ACL evaluation order.
* Update Sets and deployment strategy.
* Import Sets and Transform Maps.
* Catalog Items vs Record Producers.
* Integration methods (REST, SOAP, MID Server).
* Service Portal experience.
* CMDB and Discovery concepts (if relevant).
Since they mentioned “easy module-specific questions,” expect more practical questions rather than deep platform internals.
Round 2 (30 Minutes) – Coding + Real-World Scenarios
Coding Question
Usually a simple server-side JavaScript exercise such as:
* Remove duplicates from an array.
* Find the most frequent character in a string.
* Reverse a string.
* Iterate through GlideRecord results.
* Write a Script Include function.
* Transform JSON response data.