Phone call interview, very straightforward customer service questions. They asked about what I would do in tense situations, and how do I work with other people. I got hired on the spot and started three days later.
Interview questions [1]
Question 1
How would you handle a tense situation with a customer?
Pretty good, for seasonal. They asked basic questions. But also be sure to have questions of your own. Do research of the company before hand is always a good rule of thumb.
I had a Phone interview and was hired on the spot. Super relaxed interview process. No drug testing, but i think that’s normal for retail not to drug test. Started almost a week later.
I applied online. The process took 4 days. I interviewed at Kohl's in Dec 2024
Interview
A video call interview through zoom that lasts roughly 15 minutes, and then a decision within 3 to 4 business days. This was for a seasonal position for the Christmas rush, so the process might be difficult for a long term position.