I applied online. I interviewed at Kohl's (Saint Louis, MO) in Sep 2020
Interview
As a part-time job, flexibility in scheduling was just right. Assigned specific department responsibilities with clear expectations. Supportive co-workers and management. Encouraged to train for all areas of the store. Customer satisfaction is key
Other Customer Service (CSR) interview reviews for Kohl's
Pretty good, for seasonal. They asked basic questions. But also be sure to have questions of your own. Do research of the company before hand is always a good rule of thumb.
I had a Phone interview and was hired on the spot. Super relaxed interview process. No drug testing, but i think that’s normal for retail not to drug test. Started almost a week later.
I applied online. The process took 4 days. I interviewed at Kohl's in Dec 2024
Interview
A video call interview through zoom that lasts roughly 15 minutes, and then a decision within 3 to 4 business days. This was for a seasonal position for the Christmas rush, so the process might be difficult for a long term position.