Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied online. The process took 3 weeks. I interviewed at Kohl's (Orlando, FL) in Aug 2012
Interview
The interview process at Kohl's isn't nearly as bad as people make it out to be. I applied online at SnagAJob and got a call for a group interview in about a week. I went to the group interview looking presentable and found myself in a room with about 9 women and the male Store Manager that interviewed us. I was the only male, which I feel sort of worked in my advantage as it made me stick out from the bunch at the start. He asked the basic questions that everyone else is supplying on here. What ifs, past experiences, customer service this and that. I answered very well in comparison to some of the ladies there who honestly went on way too long. Keep your answers concise and to the point. When the interview was over everybody left and shook the Managers hand on the way out who had previously announced that we would get a call for a second interview if we made it that far or a letter in the mail saying that we didn't get it. Less than a week goes by and I get a call for a second interview. The second interview was a 1 on 1 with the Store Manager. He asked a couple more "standard issue" retail questions and a couple personal ones. We laughed a bit and made jokes so I felt that I really resonated with him and confidently walked out of the interview after signing some papers and providing some good references. About a week later I get a call to come in for orientation. The orientation was about 4 hours where they explained everything about the company and what to expect from our jobs. After that was computer training and some floor training. Now I'm an official Kohl's POS.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?